• Whats_your_reasoning@lemmy.world
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    14 hours ago

    Yeah, because the main thing keeping me from eating at Burger King is whether or not the employees greet me and use “please” and “thank you.” That’s the hard line they keep failing, absolutely.

    I get the strong impression the company already sunk costs into AI (as so many others did) and this was just an idea brought up to justify it retroactively.

  • RememberTheApollo_@lemmy.world
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    13 hours ago

    Corporations suck. They give people shitty jobs at shitty pay with shitty schedules with the knowledge that the people taking those jobs have few choices so they can be controlled, and the corporations control them as hard as they can. From how they dress to how they speak to not letting people sit for the duration of their shift.

  • Dicska@lemmy.world
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    19 hours ago

    As someone with experience in hospitality: you know what? Use it. But not on the staff, but on the customer. +15% price and fat tips automatically if they don’t say either. God, I hate rude people.

  • quick_snail@feddit.nl
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    23 hours ago

    AI is the new “blockchain”

    Literally there’s no need for AI to do that sort of surveillance

    • melsaskca@lemmy.ca
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      13 hours ago

      In that both are meaningless and are being used as tools to sucker the rubes (yet again).

  • 0li0li@lemmy.world
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    1 day ago

    Great call management, that’ll make your food taste better.

    Seriously, that’s the easiest fast food chain boycott.

    • zewm@lemmy.world
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      1 day ago

      I literally have not stepped inside of a BK in over 10 years. Not for ethical or boycott reasons. I just got tired of having stomach pain every time I ate there. They have the worst food of any restaurant fast or not. Their fries left a weird waxy dry taste in my mouth and their “burgers” felt like a stack of wet paper towels.

      How people can still eat there is mind boggling.

      • 0li0li@lemmy.world
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        1 day ago

        I liked their fried fries tbh, not that they were that great but I enjoyed them. Otherwise, it felt like the cheapest fast food out there.

        Same, I’ve been once maybe 10 years ago, and it confirmed that going to A&W is always the right call :)

  • londos@lemmy.world
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    1 day ago

    Putting aside the shitty micromanagement, why does this require AI? There are plenty of simple transcription softwares, especially if you’re just monitoring for keywords, that would be infinitely cheaper.

    • SpaceCowboy@lemmy.ca
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      22 hours ago

      Yeah but it would take some amount of skill to set that up. With AI you can ask it how many times an employee said “please” and “thank you” and it will give an answer.

      Of course the answer may be just made up, but you don’t care, you provide the numbers to your boss and get bonus points for being hip to the new AI tech. Your boss doesn’t care because the numbers all go into a database which another AI will “analyze” and the company can say they are a data driven AI native company and billionaires buy more shares. They don’t really care either because at some point when they all see each other at whatever is the present day version of Epstein Island and they’ll all decide to all short AI all at once. They make money on everything with AI hype when the stock go up and they’ll make more when the whole thing crashes.

      You just gotta understand how the tech business works!