Users ditch Glassdoor, stunned by site adding real names without consent - eviltoast
  • JoBo@feddit.uk
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    8 months ago

    That’s a fantastically efficient way to destroy their business. There’s no way to get honest reviews of employers from employees who know their identities will be exposed whether they consent or not. Doesn’t even matter if the review is after leaving that job, future employers can go nosing too.

    Absolute techbro-brane gold.

    • Sylver@lemmy.world
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      8 months ago

      This is what happens right before the major money holders abandon ship. There’s no way they don’t know this is business-suicide. I bet they got a big payday from some companies that paid Glassdoor to shoot itself in the face!

    • Igloojoe@lemm.ee
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      8 months ago

      Good way to get yourself blackballed from the industry if you give a bad complaint from previous employer.

    • Kushan@lemmy.world
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      8 months ago

      A former employer actually did send lawyers after me for a bad Glassdoor review. The dumb thing is that it wasn’t even my review.

      This is beyond stupid.

    • Wooki@lemmy.world
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      8 months ago

      Welcome to the point of the change. Kill off the liabilty & associated damages.

      Doesnt matter if the facts are true. In fact it matters more if they are!

    • arc@lemm.ee
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      8 months ago

      I expect their logic is their review “curation” racket is a sideshow and the real money is selling information to agencies and sales companies.

  • Socsa@sh.itjust.works
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    8 months ago

    I just went in and manually edited my display name to my previous asshole of a boss. Two can play this game. If they want to get rid of anonymous content, then let them deal with poisoned content.

    • yeehaw@lemmy.ca
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      8 months ago

      I put a review up for my previous employer a while back. My whole profile uses fake data. Even in my review, since it would be very obvious who I was, I was light on details and generalized as much as I could and used false dates for when I was hired/left.

    • Wooki@lemmy.world
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      8 months ago

      This screams liability protection, your name change is both logged so they can transfer liability to you.

      Reputation slander and damages can get astronomical

        • Empricorn@feddit.nl
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          8 months ago

          Uh, reminder that these giant corporations don’t shop for lawyers like you or I would have to, they’re already on retainer. It would literally cost them nothing they’re not already paying to sue someone (except their reputation, which they’ve already thrown away).

          • CopHater69@lemm.ee
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            8 months ago

            Right, but you’re not talking about Glass Door. You’re talking about another cooperation reacting to information on Glass Door. Most companies in the US are small businesses without the resources to go after people on websites in general, and if you’re obfuscated your identity before posting on glassdoor, then you just double to tripled the price of the lawsuit in lawyer time filing motions to uncover your identity.

            • Empricorn@feddit.nl
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              8 months ago

              You’re talking about another cooperation reacting to information on Glass Door.

              by wanting to take legal action. They want to transfer liability from Glass Door to the individual. So yes, my point stands…

  • Th4tGuyII@kbin.social
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    8 months ago

    Exactly how do Glassdoor expect people to give earnest reviews of their employers (which is literally the core of their business) if those people can’t trust Glassdoor to not to throw them under the bus when they give honest reviews of malicious employers?

    Talk about sabotaging your own business model - idiots.

    • ChickenLadyLovesLife@lemmy.world
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      8 months ago

      earnest reviews of their employers (which is literally the core of their business

      I don’t understand the need for a site like this. I just assume that my employer is going to suck in standard corporate suck fashion.

        • BleatingZombie@lemmy.world
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          8 months ago

          And sometimes it’s not just corporate suck. I’ve literally had the CIO of a construction contractor berate me on the phone before I had started. Needless to say I didn’t take their offer

            • BleatingZombie@lemmy.world
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              8 months ago

              Haha. I really want to do the first part, but relatively local to my region. I’d rather not give that out right now :\

          • afraid_of_zombies@lemmy.world
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            8 months ago

            Same. Got screamed at before the interview. don’t know why I even bothered going, maybe just curious how fucked up the place would be.

            Left them a bad Google maps review which was kinda fun since they had zero reviews before I left one. They left a screaming reply to it hahah

              • afraid_of_zombies@lemmy.world
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                8 months ago

                Was a long time ago but I remember it was something small like I had used my old snail mail address on my resume vs my cover-letter.

                But hey they bought me lunch so it wasn’t a total lost and I got to see all the people running the place act like total assholes to each other. So dinner and a show.

      • helpImTrappedOnline@lemmy.world
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        8 months ago

        There’s the normal suck, then there’s “I (been there 12 years) got passed up for promotion to replace my boss who retired because the owner’s nephew who worked with us for a few years (sucked and “volentarely” left 6 years ago) decided their cyptoscheme wasn’t working out and needed a job, and that was the highest one paying one avalible.”

        Or the "Sally got verably harassed dailiy and they did nothing because the harrasser has been there 30 years. ‘He’s just an old man in his early 50s, older gentlemen call ladies nicknames like sweetcakes, honey, or cutie all the time. They also like to rub peoples shoulders to show affec to help relive the tension and promote a healthier work environment’ "

      • jaemo@sh.itjust.works
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        8 months ago

        Ok, but if your expectations are permanent nerfed you’re gonna be a much easier mark… Plus tacit acceptance of a shitty status quo is pretty self-defeating.

        • Cosmic Cleric@lemmy.world
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          8 months ago

          Ok, but if your expectations are permanent nerfed you’re gonna be a much easier mark… Plus tacit acceptance of a shitty status quo is pretty self-defeating.

          Thank you for saying this.

          I don’t get how so many people are so willing to just pull down their pants and bend over, instead of pushing back.

      • RaoulDook@lemmy.world
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        8 months ago

        I’ve had a couple of good jobs where I was treated well and compensated well all around. Companies like that would be glad to have reviews from happy employees visible to the public on a trustworthy review site.

      • normalexit@lemmy.world
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        8 months ago

        Some are much more capable of disguising it during the interview process.

        In the tech industry around the pandemic there was the great resignation and companies were tripping over themselves to employ as many people as possible. It was great then because you had so many options and they were all seemingly similar job descriptions.

        Now the site is shitty and getting a job is terrible. Woo capitalism!

        • meep_launcher@lemm.ee
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          8 months ago

          Frankly I never trusted Glassdoor. I assume most reviews are made by the companies HR department to lie about how great it is. I just need to look at the reviews of the companies I’ve worked for to see that it’s 99% bullshit.

          Don’t trust employers. They lie to you and underpay you.

          • jjjalljs@ttrpg.network
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            8 months ago

            There was one place a friend worked where all the glassdoor reviews said there were “growing pains”. I don’t think that many normal people who have intact souls would describe startup dysfunction as “growing pains.”

      • afraid_of_zombies@lemmy.world
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        8 months ago

        It has its uses. And one bad employer can really mess you up for a while. It takes a lot of effort to have a low score on that site.

      • Th4tGuyII@kbin.social
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        8 months ago

        Because it’s worth knowing beforehand what a company is really like behind closed doors.

        Some companies are great, some suck in standard corporate fashion, but there are some out there that are exceptional in sucking…

        I’ll use myself an example… the last company I worked for, our team was constantly given deadlines that were impossible to meet within work hours. The company basically refused to pay for what was essentially mandatory overtime required to catch up - wage theft by a different name.

        Fortunately my role allowed me to push back, but most of peers didn’t - we were all straight out of university, some needed the money/job, but most just didn’t know how to fight in the corporate environment.

        Not to mention that a few folks who did try to complain against the company conveniently found themselves fired for some miscellaneous breaches of contract. From what I heard, one was even fired based on their reaction to being told they were being dismissed - quite literally entrapment.

        If you’re wondering why we didn’t sue or anything like that, again we were all straight out of uni, we barely knew what our working rights were…

        Which is why Glassdoor was important - it was how most of these folks got word out about the company and tried to warn other potential candidates of what they were walking into.

        The company knew about it too because they posted multiple fake reviews to try to drown out the real ones. I know for a fact that if they were able to find out who posted these, they would have retaliated, likely in the form of litigation.

  • purrtastic@lemmy.nzOP
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    8 months ago

    Glassdoor “may update your Profile with information we obtain from third parties”

  • Refurbished Refurbisher@lemmy.sdf.org
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    8 months ago

    This is one of the most obvious potential cases of purposeful sabatoge. They were probably bribed by other big businesses to destroy their reputation so people would stop using the site.

    There’s nothing businesses hate more than their workers having negotiating power, and wage transparency gives them more power than they had before. There’s a reason why it’s considered “rude” in the US to discuss wages with co-workers; I always make a point to discuss my wage with all of my co-workers, since it’s illegal for businesses to prevent that discussion.

    In most other countries, it’s the norm to openly discuss your wages; unions are also more common in other countries. It’s just standard toxic workplace cultures trying to prevent people from getting paid what they’re worth, or god forbid, forming a union.

    • hessenjunge@discuss.tchncs.de
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      8 months ago

      In what countries is it custom to openly discuss salary? In Germany and most if not all countries I’ve been to professionally it is not the norm. This is of course bad for transparency/employees and good for employers.

      • GoodEye8@lemm.ee
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        8 months ago

        Where I live we don’t really discuss salaries and I think that mostly comes down to society being tricked into believing it’s a bad thing. However our national statistics agency has made salary statistics public, which means anyone easily check their salary range and see if they’re being underpaid. I actually prefer that to discussing with co-workers because you end up getting a much better picture of your industry.

        • hessenjunge@discuss.tchncs.de
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          In my country I’m only aware of statistics published by a newspaper (source may be statista, some agency or a job portal). I find the values weird however as I earn way above the stated value for my general description. I’m in a bit of a niche however so that might work to my benefit. The statistics still feel like ‘expectation management’ to me though.

      • DrM@feddit.de
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        8 months ago

        All of scandinavia. There are public registers where you can look up the salary of everyone for norway, sweden and finland. When these registers were introduced, the salaries were normalized across the whole population

        • teotwaki@lemmy.world
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          8 months ago

          In Denmark, I’m part of a union which publishes salary stats for every possible job title, management responsibility, education, in a fairly convoluted matrix. Still, this allows me to easily negotiate with companies and see how well they pay. There might be something organised by the government, but I’ve never had a need for it.

        • hessenjunge@discuss.tchncs.de
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          8 months ago

          I like the idea of a register a lot.

          Do you also talk about it though? I was in Denmark on business for a couple of weeks and I don’t recall there being a discussion about it.

      • anguo@lemmy.ca
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        8 months ago

        In China, “How much do you make?” Is right up there with “What’s your name?”.

        Pretty disarming for unsuspecting foreigners.

    • arc@lemm.ee
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      8 months ago

      From the article that they acquired a professional social networking app so their intention is clearly to be like LinkedIn - real names, links, career history, “social”. They want to monetize that information to sell to recruiters and salesmen.

      So basically they’re nakedly greedy and they continue to suck. I thought LinkedIn was awful but Glassdoor is a whole new level of awful.

    • Simulation6@sopuli.xyz
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      8 months ago

      Do you know when it became illegal to ban salary discussions in the US? All the companies I have worked for recently have mentioned it not being allowed at some point.

      • teotwaki@lemmy.world
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        8 months ago

        You cannot prevent your employees from discussing wages. It is literally illegal to do so, and you cannot reprimand people for doing so.

        Under the National Labor Relations Act (NLRA or the Act), employees have the right to communicate with their coworkers about their wages, as well as with labor organizations, worker centers, the media, and the public. Wages are a vital term and condition of employment, and discussions of wages are often preliminary to organizing or other actions for mutual aid or protection.

        If you are an employee covered by the Act, you may discuss wages in face-to-face conversations, over the phone, and in written messages. Policies that specifically prohibit the discussion of wages are unlawful as are policies that chill employees from discussing their wages.

        You may have discussions about wages when not at work, when you are on break, and even during work if employees are permitted to have other non-work conversations. You have these rights whether or not you are represented by a union.

        https://www.nlrb.gov/about-nlrb/rights-we-protect/your-rights/your-rights-to-discuss-wages

          • mosiacmango@lemm.ee
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            If you get suddenly laid off after doing a legally protected activity, you do have very direct recourse.

            Judges aren’t generally stupid, nor is the national labor board. If you do a legal thing companies hate and are suddenly fired out of the blue, it’s very obvious what happened, no matter what the comapny claims. It may take time and effort, but you very may get back paid the fof the entire time you were fired.

          • teotwaki@lemmy.world
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            8 months ago

            You didn’t get laid off because you discussed your wages.

            You were laid off because you couldn’t keep your cards close to your chest and told the company y’all had been discussing wages.

            Having the right to discuss it doesn’t mean you should do it in front of the boss.

            • HACKthePRISONS@kolektiva.social
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              8 months ago

              concerted organizing activity is protected under the law. talking about it with your boss yourself is not organizing activity. talking about it with a coworker in front of your boss is.

              this is what a job journal is for. it would prove what happened.

      • Potatos_are_not_friends@lemmy.world
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        8 months ago

        It’s not illegal. It’s frown upon both socially and at the work culture. It makes people uncomfortable.

        Doesn’t mean you shouldn’t. Ripping farts is frowned upon/makes people uncomfortable too.

    • ripcord@lemmy.world
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      8 months ago

      Man, people love to make up conspiracy theories.

      The article explains the motivation, which is also bad and plausible. There’s no need to pull stuff out of your ass to explain it too.

    • diffusive@lemmy.world
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      8 months ago

      While I see what you are seeing, I think people will just move to the next startup.

      Also by Occam’s razor, don’t explain with malice what you can explain with stupidity

      • Welt@lazysoci.al
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        8 months ago

        Fair point, but I’m wondering which part you were applying Occam’s razor to - what Glassdoor did is clearly malicious!

        • diffusive@lemmy.world
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          8 months ago

          To the part that they were bribed.

          I think they are simply in the pipe dream that they will become the new LinkedIn

    • FiniteBanjo@lemmy.today
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      8 months ago

      There is also the growing difficulty of disseminating real information from false information, but that should have been more the reviewed company’s problem than Glassdoor.

    • Wooki@lemmy.world
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      8 months ago

      Or

      Think about it for more than 1 second.

      They’ve been sued for liable.

      Or

      They’re being shit and creating a new revenue stream because constant growth and bonuses

  • ieatpillowtags@lemm.ee
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    8 months ago

    It seems as though nobody in this thread actually read the article. They are not revealing user names on the site. The objection here is having the real name as part of your private profile data, in case of a future data breach. It’s a real concern, but orders of magnitude less serious than what everybody is assuming.

    Shame on Ars for the misleading clickbait headline.

    • myliltoehurts@lemm.ee
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      Agree that it’s misleading, but to add there is another significant concern given how glassdoor is already “pay to win” from the companies perspective: they could just offer identifying the users as a paid service.

      It would be digging their own grave if that starts happening, but that doesn’t seem to be stopping many companies…

    • nyan@lemmy.cafe
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      8 months ago

      They are not revealing user names on the site.

      You mean, “They are not currently revealing user names on the site.” This may easily be the first temperature increment in a frog-boiling process.

      (Cynical? Yes, but the world keeps reinforcing that attitude.)

      • ieatpillowtags@lemm.ee
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        8 months ago

        Agreed, but the article title implies that they are in fact currently revealing names, which is just not the case.

    • FlumPHP@programming.dev
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      8 months ago

      I’m more concerned that the company decided it was OK to meld the “From:” line of her email (asking for support) into her profile. If they think that’s an appropriate way to handle PII, I don’t trust them.

      • ieatpillowtags@lemm.ee
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        8 months ago

        What they’re actually doing is super shady, and reason enough to cause concern without exaggerating.

    • kingthrillgore@lemmy.ml
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      8 months ago

      It’s not that, its the risk they could get subpoenaed and then they have to turn over the CSVs that could identify users inadvertently.

    • Potatos_are_not_friends@lemmy.world
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      8 months ago

      Financial institutions who are currently having data breaches. This is the worst time to couple PII data So tightly.

      The moment Glassdoor gets hacked, it’ll be absolute shit show for whistleblowers.

      • asdfasdfasdf@lemmy.world
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        8 months ago

        You really don’t think “we store your username and haven’t revealed it” is any better than “we store your real name and did reveal it”?

        • laurelraven@lemmy.blahaj.zone
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          8 months ago

          For a supposedly anonymous site that’s going to be a target from both hackers and companies looking to reveal that data, I’d say it’s not really any better, just delayed. All it takes is someone finding a SQL injection vulnerability on the site to scrape the user database, or a court to rule that they have to turn that data over to a company looking to go after an employee, or even just someone with the right access at the company clicking the wrong link

          If you want to be anonymous, the first step is to not give people your name or other PII

  • BaroqBard@lemmy.world
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    8 months ago

    Highly recommend at least trying to poison your data before deactivating/deleting; they have some legalese that gives them a workaround to keep things to an extent

    Note: When you close your account, you will no longer have full access to salaries, reviews, or interviews. Any content you have shared will be removed from the display on the site, but we reserve the right to keep any information in a closed account in our archives that we deem necessary to comply with our legal and regulatory obligations, resolve disputes, and enforce our agreements. For more information, review our Privacy & Cookie Policy.

    • TheIllustrativeMan@lemmy.world
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      8 months ago

      You also need to be careful when deleting your account - when you do, they’ll send you a “there was an issue with your request” email that tries to get you to register again by prompting you to “log in” to fix it. The log in is creating a password for a new account.

    • RBG@discuss.tchncs.de
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      8 months ago

      True, but keep in mind they likely have backups of everything. If you do this all at once it will probably be noticed and they might just roll it all back when you are gone. Case in point, reddit. If you do this slowly maybe it will stay, not sure.

      • OsrsNeedsF2P@lemmy.ml
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        8 months ago

        Even if they know, burnt out software engineers with other priorities are probably not recovering old data

          • CopHater69@lemm.ee
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            8 months ago

            That’s usually a monumental undertaking for sites that are majority database-driven like Glassdoor. Think multiple regional databases.

        • essteeyou@lemmy.world
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          I doubt they delete anything. Just add a flag to the datastore so users don’t see it, but they can still sell it or train AI on it or whatever.

        • skulblaka@startrek.website
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          The data is never getting deleted in the first place, “delete” just needs to set a flag for non-visibility. The language used in their disclaimer leads me to believe exactly that is what is happening.

    • arc@lemm.ee
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      8 months ago

      I’ve never seen much reason to use a real name on Glassdoor. They demand visitors sign up to see information, and every logon it demands more details. So I am glad I used a throwaway account and I expect many others did too, or filled it in with junk. I hope their database is poisoned with garbage. I’m sure they will continue to turn the screws - using a mobile device? You MUST use our app etc. I hope people realise that LinkedIn already sucks and here is something even worse moving into the same space.

  • 0421008445828ceb46f496700a5fa6@kbin.social
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    8 months ago

    I wanted to leave a review a while back but when they asked for my name I figured with so many data breaches it was going to get revealed at some point, it’s ridiculous they did it on purpose tho

    • admiralteal@kbin.social
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      8 months ago

      I did the same thing twice.

      Two different employers that really deserve to be absolutely thrashed but as soon as I got to the point where it was asking me my true identity I realized there was no hope it wouldn’t come back to bite me in the long run.

      I understand why in their business model they want to be able to verify employment. I’d even say it’s reasonable. But the Privacy implications of it are just too tremendous and they I’ve never been practically or systemically trustworthy.

      And knowing this about them means they aren’t a reliable place to be warned off of a bad employer either. The primary purpose of their site is completely undermined by this bad policy.

  • electric_nan@lemmy.ml
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    8 months ago

    Everyone thinking this was a business blunder… People got paid a lot of money to kill this site. It served in its own small way, to give workers a bit of power in relation to employers and that was unacceptable.

    • PoliticalAgitator@lemmy.world
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      8 months ago

      Yeah, this reeks of generic neoliberal sabotage to me. They do the same thing with unions and political parties. If anything is a potential threat to profits, it’s infiltrated and undermined.

      There’s simply no way that a team focused on employee rights does something like this. Everybody working there would definitely be aware that companies routinely try to identify and punish people for their posts. That alone would end any non-malicious plans for using real names.

  • Zacryon@feddit.de
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    8 months ago

    Aaand there goes another service again, which I’ve never used and now will probably never even think about using.

  • flop_leash_973@lemmy.world
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    8 months ago

    This kind of thing is what has always kept me from using Blind as well.

    A site used to talk shit about your current employor that has a registration process that requires you to hand out your work email, and they pinky promise not to ever provide that to anyone?

    No thanks, even if they would never do it on purpose, they are one good breach away from it getting out anyway.

    • CosmicTurtle@lemmy.world
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      8 months ago

      Iirc the way that blind works is by verifying you work at a specific company but then that email address cannot be used again.

      It’s not associated with your specific account.

      Someone who worked at blind explained that but there’s no way to know this for sure.

  • Albatross2724@lemmy.world
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    8 months ago

    PSA to use fake info for just about every site you ever sign up for. Never offer PII unless you absolutely have to like with the bank or IRS.

    • Agent641@lemmy.world
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      8 months ago

      I have about 5 or 6 aliases, full blown characters that live in my head, each with different names, addresses and backstories that I use. Even they lie about their personal circumstances sometimes. For example, on LinkedIn, John Longson works at Longson and Longson consulting, but he’s the only employee, and he actually just works at a thrift store with a side hustle of selling second hand clothes on etsy under an alias.

      • cybersandwich@lemmy.world
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        8 months ago

        Lol wtf is the point of linkedin specifically if you don’t join with your real info?

        You just browsing people’s profiles? Friend requesting your other aliases?

      • LWD@lemm.ee
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        8 months ago

        If I need to fudge info, I tend to put it into a password database’s “notes” field for easier note-keeping, FWIW.

        Not a full-on identity, but bits of info like stated name, address, etc.

      • vaultdweller013@sh.itjust.works
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        8 months ago

        Mine are usually just remixes of my ancestors, for example ill just combine two random ancestors names and where one of them was from. Why yes random website I am Shadrak McNulty born in Littlerock Arkansas.

      • Albatross2724@lemmy.world
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        8 months ago

        I guess that’s one strategy but that’s too much work for me. I just pay for unique email forwarding addresses to my main email and use fakenamegenerator.com for filling out fake PII. Also a password manager is key

      • TAG@lemmy.world
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        8 months ago

        LinkedIn is one of the few sites where I use my real name. It is for connecting with past and future coworkers, so they get my real identity.

          • TAG@lemmy.world
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            8 months ago

            Right, I forgot that LinkedIn calls contacts “connection”, doesn’t it? I meant it in the sense of messaging them.

            I have it for talking to past coworkers (in case I need a reference or want to discuss equity or something) and for talking to recruiters when I am looking for a job. My past two jobs I heard about via LinkedIn messages.

    • fosstulate@iusearchlinux.fyi
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      8 months ago

      Sound advice, but if this article is any indication, corporate web2 now anticipates garbage. The junk presumably gets backfilled with their best attempt at quality data where it can be found. It true, it invites potential contributors to think carefully about their opsec.