Tech support workers, what are your favorite stories from your time in the industry? - eviltoast
  • XTL@sopuli.xyz
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    4 months ago

    Btdt. Forgetting a username is often more annoying than a password. Many login and reset forms let you use an email address or phone number or something instead for probably just that reason. Some places will need a support contact.

    • bizarroland@fedia.io
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      4 months ago

      That’s why most companies with fewer than say like a thousand people choose a username that’s almost always first letter of first name, last name and then a couple of numbers.

      If you can’t remember your own name then there are bigger issues than whether you can sign into the computer.