Tech support workers, what are your favorite stories from your time in the industry? - eviltoast
  • Redacted@lemmy.world
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    6 months ago

    Me: Here’s the URL for the web service I’ve just deployed. I’ve set up users and permissions so just copy it into your browser and you should see a very similar system to what you’ve been trained on with all your data in there.

    Customer: All I’m getting is a blank screen.

    Much panicking and headscratching later…

    Me: Waaaiiiiittt, did you press Return/Go after copying the URL?

    Customer: That was not in the instructions.