Tech support workers, what are your favorite stories from your time in the industry? - eviltoast
  • NeoNachtwaechter@lemmy.world
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    4 months ago

    Once upon a time before there were smartphones…

    The internet existed already, e-mail as well.

    We got a letter on real paper.

    The guy was asking about some weird stuff going on in our software on his PC screen. He had included some screen shots, and referred to them in his questions. Smart guy, so far 😉

    It turned out the screen shots were Polaroids. Smallest possible size! And they did not just show that window on the screen where the software was doing things. It was also showing his whole desktop. And his real desk. And the wall shelves around…

    I have kept one of the photos to this day 😂