‘It has officially happened’: Mechanic says he can’t work on your car because they’ve officially been locked out of computer systems - eviltoast

‘The car companies want to put small guy out of business.’

  • fluckx@lemmy.world
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    6 months ago

    The reason is more likely that they want to avoid people enabling all the software features they disabled because you didn’t take the super-premium-customer-comfort pack for 15$/month.

    How do you expect car manufacturers to survive you anticapitalist swines! /s

        • BluescreenOfDeath@lemmy.world
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          6 months ago

          That’s treating people as Humans. But in our capitalist hellscape, we aren’t people, we’re Consumers. We exist to provide money to companies, and they’re ever interested in finding more ways to make us give them money.

          It’s not enough that you buy a TV, the manufacturer needs to have ads in it. They need the telemetry on what you watch, when you watch it, and for how long so they can make the ads more relevant. We can’t have you replacing your phone battery, so we’ll make it an internal component so when it goes bad you’re more likely to just get a new phone.

          But we can’t pay people more, because that’s an expense.

          The line must go up at all costs.

      • mihnt@lemmy.ca
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        6 months ago

        I knew before I even clicked in it would be some shitbox by Chrysler.

    • Tautvydaxx@lemmy.world
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      6 months ago

      Chrysler, jeep, dodge, ram, fiat all have a SGW- a secure gateway that doesnt let any un-authorised diagnostic tool to connect to the car and delete faults or do any repairs, you can still see faults but cant do anything more. If you want to do more you have to buy theyr tool for 15000$ and 1000$ a year, or to bypass the SGW and do the repair ilegaly.

      Renault, nissan, infiniti all have a SGW that cant be bypassed normaly so you have to pay about 10€ for a 24h connection for one VIN code. There is no free way to connect to these cars.

      Mercedes just introduced a new SGW that i dont know anything much but you can pay to bypass it. The price i got was for 800€ for 50 connections.

      VW group is working on a new platfrom with Rivian that is sayed to be 100% not bypassible in any means. Onley a dealer would be able to do anything.

      BMW is letting connect and do anything but its made harder by locking every part to a VIN so that you cant use used parts. Rumor is that next generation bmw will not be able to use used parts. Some cars dont let you do it now but there are ways to make it work.

      • evranch@lemmy.ca
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        6 months ago

        Looks like I’m gonna run my Mercedes 300D until it literally collapses into a heap. The engine is supposed to be good for a million miles, after that I guess I can change bearing journals, valves and seats, bore it out and do oversize pistons like they did back in the day.

        I’m appreciating more and more owning a car that only has an electrical system for the lights and radio

      • Swedneck@discuss.tchncs.de
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        6 months ago

        you will live in a box made of ticky tacky, you will drive a subscription tank, you will eat a “hamburger” maed out of 40% sawdust, you will spend 10% of your life mowing your lawn, and you will think you like it

  • sp3ctr4l@lemmy.zip
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    6 months ago

    I used to have a Prius C, got it used.

    95% of shops wouldn’t touch it for anything non cosmetic. Hybrid, confusing, scary!

    Learned how to work on it myself, before it got stolen.

    Guess I just got the beta version of not being able to have your car serviced, due to good old fashioned blue collar laziness and incompetence.

    • InternetUser2012@midwest.social
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      6 months ago

      It’s not laziness or incompetence. It’s risk vs reward. It’s not worth spending extra time and money to be able to work on a car you might see once a year. Send it to the dealer and work on one of the other 20 cars waiting in your parking lot. If you owned a Ferrari, would you take it to one of the the shops around town? No, you wouldn’t, and they wouldn’t touch it either.

      Now that hybrids have been out for a minute, more shops will work on them. My shop now does but we didn’t until recently, because we see one or two per month now.

  • MrFappy@lemmy.world
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    6 months ago

    So what I take from this is… don’t buy a new car. Well, since I’ve never owned a car newer than 10 years old, I guess I’m ahead of the game for once. #winning

    • invertedspear@lemm.ee
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      6 months ago

      Really only protects you for about ten years. It’s not like they’re suddenly going to become repairable at the 5 or 10 year mark.

      • Fermion@feddit.nl
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        6 months ago

        The lack of independent repair hurts the used car market before the cars get that old anyway. Lack of repairability reduces the number of cars that make it into the used market in working condition and keeps prices higher.

      • Swedneck@discuss.tchncs.de
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        6 months ago

        thus the actual answer is “move to a place where you don’t need a car to live”, you don’t need to worry about the repairability of public transport vehicles and bikes are trivial to repair.

        • Nfamwap@lemmy.world
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          6 months ago

          Uproot your entire life, including job, family, social circle etc so you can be somewhere with better public transport.

          Or, piece of shit vehicle manufacturers keep their fucking nose out of how you modify/maintain/service a product that you BOUGHT with your own money.

          Trains and buses aren’t always the answer.

        • fukurthumz420@lemmy.world
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          6 months ago

          lol. fuck cities. i will take my old car and live on my compound as far away from all of you as i possibly can. i see what yall have done with the world.

    • Thorny_Insight@lemm.ee
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      6 months ago

      My 17 year old truck has all the features I need from a vehicle. If I can just keep it running I have no desire to upgrade it in the foreseeable future. Even if I had infinite money I’d probably just get one with lower mileage and upgrade it with offroad accessories and stuff. I have basically zero interest in new cars.

      • weeeeum@lemmy.world
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        6 months ago

        I’ve been advocating right to repair and have been trying to raise the alarm bells to stuff like this. Unfortunately people have been blind to it and keep putting up with this crap.

        “Oh I have to go to the ram dealership instead of an independent and pay $10,000 more? Sounds good to me!”

        “Oh they track everywhere I drive, the speed I’m driving and also sell it to my insurance so they can increase rates, and advertisers to stalk me? If you have nothing to hide you have nothing to fear!”.

        • nossaquesapao@lemmy.eco.br
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          6 months ago

          How do you find energy to keep going? I got too tired and burned out from trying to explain to people why the right to repair is important, but it seems like they already got too used to thinking replacing stuff all the time and tossing them away because of simple things is normal. When I try to talk about it, I am portrayed as the weird one, who thinks we should be using stuff manufactured more than a couple of years ago.

          • weeeeum@lemmy.world
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            6 months ago

            I’ve advocate by doing. I work at a computer repair shop with honest rates, and transparent practices. I volunteer at repair cafés sharpening tools for free. This way you demonstrate directly towards them what you’re doing and what companies are doing.

            I can show customers that apple’s ribbon cables are thinner than tissue paper, all of the freaking glue holding it together, the serialized components, the convoluted design, etc.

            Whenever I speak about it outside of the repair shop people think I’m some conspiracy nut, but people will listen with the evidence right in front of them.

  • Spacehooks@reddthat.com
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    6 months ago

    The auto industry is full of POS bullies. Everytime one for them goes into another industry they are totally turds and mess everything up then leave cause no one likes them and they pissed off vendors.

  • tempest@lemmy.ca
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    6 months ago

    I mean every other company is doing this shit why should car companies not be allowed?

    • Engineer@discuss.tchncs.deM
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      6 months ago

      This is an escalation the others haven’t taken yet, but I’m sure they’ll soon follow if they’re allowed. But all prevention of repair should be illegal, not just this company.

    • krashmo@lemmy.world
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      6 months ago

      That’s not the take you should come away from this story with. None of them should be allowed to do it.

    • Salvo@aussie.zone
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      6 months ago

      Car company’s have been doing it for decades. There are legitimate reasoning; theft relevant parts for instance; you don’t want to enable vehicle theft and the “security through obscurity” model did work for a long time. Unfortunately for the manufacturers, most factory security systems are being cracked by locksmiths and vehicle rebirthers.

      Another reason is for warranty claims. The manufacturer builds the cars to be the right balance of price, reliability, efficiency and performance. If you modify your vehicles ECU software, the engine may not be as reliable or efficient. If an “unauthorised repairer” changed the programming of the ECU, it can compromise the efficiency and reliability of the vehicle.

      There are been plenty of accusations of “planned obsolescence” because a vehicle has died just out of the warranty period, after someone has fucked with the vehicle tuning.

      Finally, the other reason, especially for Volume Manufacturers is that their vehicles are sold as a Loss Leader so they can make up the shortfall through aftersales. Some vehicle importers make deals with governments to lower tariffs on new vehicles, but increase tariffs on genuine parts, like what the Japanese industry and the Australian Government made in the 1980s.

      Whether you agree with this logic is irrelevant; this is the reasoning manufacturers use for restricting aftermarket parts and labour.

      When a “free-market” Aftermarket Aftersales industry causes the Genuine Aftersales industry to fail, Manufacturers will try to make up any losses through other channels, like requesting government subsidies “for the good of the local industry” or selling telematics data (which just “happens” to have personal user data) to data brokers.

      • jmbmkn@beehaw.org
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        6 months ago

        “Whether you agree with this logic is irrelevant; this is the reasoning manufacturers use for restricting aftermarket parts and labour.”

        Isn’t this this the point of this community? To say we don’t agree with this reasoning, whether locking people out of repairs is a good business model or not, it’s one that some people don’t agree with.

        • Salvo@aussie.zone
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          6 months ago

          That is the point of this community, you are correct, but unless the Manufacturers can come up with viable alternatives, it isn’t going to change.

          Are there any proactive suggestions on how Manufacturers can accommodate third party repairers without compromising the security of their customers vehicles?

          I’m pretty sure that no one wants a repeat of the US Kia and Hyundai fiasco of last year?