‘It has officially happened’: Mechanic says he can’t work on your car because they’ve officially been locked out of computer systems - eviltoast

‘The car companies want to put small guy out of business.’

  • tempest@lemmy.ca
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    4 months ago

    I mean every other company is doing this shit why should car companies not be allowed?

    • Engineer@discuss.tchncs.deM
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      4 months ago

      This is an escalation the others haven’t taken yet, but I’m sure they’ll soon follow if they’re allowed. But all prevention of repair should be illegal, not just this company.

    • krashmo@lemmy.world
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      4 months ago

      That’s not the take you should come away from this story with. None of them should be allowed to do it.

    • Salvo@aussie.zone
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      4 months ago

      Car company’s have been doing it for decades. There are legitimate reasoning; theft relevant parts for instance; you don’t want to enable vehicle theft and the “security through obscurity” model did work for a long time. Unfortunately for the manufacturers, most factory security systems are being cracked by locksmiths and vehicle rebirthers.

      Another reason is for warranty claims. The manufacturer builds the cars to be the right balance of price, reliability, efficiency and performance. If you modify your vehicles ECU software, the engine may not be as reliable or efficient. If an “unauthorised repairer” changed the programming of the ECU, it can compromise the efficiency and reliability of the vehicle.

      There are been plenty of accusations of “planned obsolescence” because a vehicle has died just out of the warranty period, after someone has fucked with the vehicle tuning.

      Finally, the other reason, especially for Volume Manufacturers is that their vehicles are sold as a Loss Leader so they can make up the shortfall through aftersales. Some vehicle importers make deals with governments to lower tariffs on new vehicles, but increase tariffs on genuine parts, like what the Japanese industry and the Australian Government made in the 1980s.

      Whether you agree with this logic is irrelevant; this is the reasoning manufacturers use for restricting aftermarket parts and labour.

      When a “free-market” Aftermarket Aftersales industry causes the Genuine Aftersales industry to fail, Manufacturers will try to make up any losses through other channels, like requesting government subsidies “for the good of the local industry” or selling telematics data (which just “happens” to have personal user data) to data brokers.

      • jmbmkn@beehaw.org
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        4 months ago

        “Whether you agree with this logic is irrelevant; this is the reasoning manufacturers use for restricting aftermarket parts and labour.”

        Isn’t this this the point of this community? To say we don’t agree with this reasoning, whether locking people out of repairs is a good business model or not, it’s one that some people don’t agree with.

        • Salvo@aussie.zone
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          4 months ago

          That is the point of this community, you are correct, but unless the Manufacturers can come up with viable alternatives, it isn’t going to change.

          Are there any proactive suggestions on how Manufacturers can accommodate third party repairers without compromising the security of their customers vehicles?

          I’m pretty sure that no one wants a repeat of the US Kia and Hyundai fiasco of last year?