My bank gives me the option to opt out of marketing communications. It takes three clicks to opt out of each category, and there are three pages like this! - eviltoast

Marketing should always be OPT-IN by default, but these extra steps to opt out is truly asshole design.

Oh, and on the opt-out confirmation screen, you get two options: Yes or No. The button colour for “yes” is white, and the “no” button matches the “save” button on the previous screen, so it’s easy to accidentally cancel the opt-out. Double-asshole design!

  • teft@startrek.website
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    1 year ago

    If this is the marketing opt-out screen you know damn well they’re selling everything they can about your purchase and banking histories. I would change to a credit union post haste.

    • s38b35M5@lemmy.world
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      1 year ago

      On of my banking apps fails to open when I disallow connections to graph.facebook.com. Their support team has indicated that it’s not their app. I have logs from various vpn-like capture apps, and my firewall. Pretty icky.

      • bitwolf@lemmy.one
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        1 year ago

        It’s crazy because banks were so uptight about security (rooted phones) when it comes to tap and pay.

        But they’ll just throw facebook into the equation without a 2nd thought.

    • Showroom7561@lemmy.caOP
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      1 year ago

      I would change to a credit union post haste.

      Unfortunately, our local credit union would end up costing a lot more per month in fees than the “free” account I have with data mining. LOL

      • NoIWontPickaName@kbin.social
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        1 year ago

        I do not understand this, I don’t recall ever having seen bank/CU accounts that cost money.

        Hell my credit union pays me like 2-5% on my checking account, can’t remember and CBF to look it up, and like 3%on my savings.

        I have had checking accounts without interest before, but never one I had to pay for, and I am not using shady online banks either, mine are legit respected ones.

        • Showroom7561@lemmy.caOP
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          1 year ago

          I don’t recall ever having seen bank/CU accounts that cost money.

          What country??

          In Canada, there are only a few banks that I’m aware of that offer free accounts. Many are online only and end up being really limited.

          Our local credit union has several personal accounts, and they either start at $10 a month or “free” but they charge for every ATM transaction, deposit, e-transfer, etc.

          • kevincox@lemmy.ml
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            1 year ago

            Yeah, I looked it up and couldn’t find one that fit my needs. Many of them lack a way to get cash or cheques which unfortunately is still occasionally needed. (I probably write/deposit ~5 cheques a year). I would also want to switch to one that has TOTP based 2FA but that seems to be none of them, but I would never switch to one that requires SMS or custom app based 2FA (which seems to be most of them).

            Man, banking is one of the things I really miss about living in Europe.

            • Showroom7561@lemmy.caOP
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              1 year ago

              I would also want to switch to one that has TOTP based 2FA

              As far as I know, there isn’t a single bank in Canada that offers this. Extremely frustrating and impossible to trust any bank with my money if they don’t even take security seriously.

        • bitwolf@lemmy.one
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          1 year ago

          How do you find a legit respectable credit union? I see so many but it’s not like banks where the popular ones are household names. (United States)