My bank gives me the option to opt out of marketing communications. It takes three clicks to opt out of each category, and there are three pages like this! - eviltoast

Marketing should always be OPT-IN by default, but these extra steps to opt out is truly asshole design.

Oh, and on the opt-out confirmation screen, you get two options: Yes or No. The button colour for “yes” is white, and the “no” button matches the “save” button on the previous screen, so it’s easy to accidentally cancel the opt-out. Double-asshole design!

  • Showroom7561@lemmy.caOPEnglish
    3·
    11 months ago

    I would also want to switch to one that has TOTP based 2FA

    As far as I know, there isn’t a single bank in Canada that offers this. Extremely frustrating and impossible to trust any bank with my money if they don’t even take security seriously.