My bank gives me the option to opt out of marketing communications. It takes three clicks to opt out of each category, and there are three pages like this! - eviltoast

Marketing should always be OPT-IN by default, but these extra steps to opt out is truly asshole design.

Oh, and on the opt-out confirmation screen, you get two options: Yes or No. The button colour for “yes” is white, and the “no” button matches the “save” button on the previous screen, so it’s easy to accidentally cancel the opt-out. Double-asshole design!

  • kevincox@lemmy.mlEnglish
    2·
    11 months ago

    Yeah, I looked it up and couldn’t find one that fit my needs. Many of them lack a way to get cash or cheques which unfortunately is still occasionally needed. (I probably write/deposit ~5 cheques a year). I would also want to switch to one that has TOTP based 2FA but that seems to be none of them, but I would never switch to one that requires SMS or custom app based 2FA (which seems to be most of them).

    Man, banking is one of the things I really miss about living in Europe.

    • Showroom7561@lemmy.caOPEnglish
      3·
      11 months ago

      I would also want to switch to one that has TOTP based 2FA

      As far as I know, there isn’t a single bank in Canada that offers this. Extremely frustrating and impossible to trust any bank with my money if they don’t even take security seriously.