Walgreens CEO Distressed to Learn That Locking Everything Up Keeps People From Buying It - eviltoast
  • Suavevillain@lemmy.world
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    22 小时前

    There is nothing makes me leave a store quicker than having to wait on a worker for a basic item that shouldn’t be locked away.

  • lemonSqueezy@lemm.ee
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    23 小时前

    Even if their claim of “organized theft” is true, that itself would be a self-correcting market force. Your price point should exist somewhere between the extreme of “lock it up so tight nobody can buy it” and “it’s cheaper for people to shoplift it en masse”. If you can’t manage that, maybe you deserve to go out of business (also I think you’ll find that it would also help to increase the number of staff to actually unlock the damn shelves). Perhaps in the long run the market will self correct, but this is absolutely idiotic right now. And the real consequences for people that have lost their local pharmacy are catastrophic.

    • FPSXpert@discuss.online
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      13 小时前

      I view this as a self correction in itself as well. Walgreens is losing money because they skewed so far that they’re annoying customers into leaving en masse for other options. Now their options are they can either go back to the old model that worked better, or they can keep playing hardball until more stores go out of business, and someone else can take over that corner and sell better.

      • FPSXpert@discuss.online
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        13 小时前

        Delivery really is just much more convenient. I’ve been getting my groceries delivered like this from a certain big box retailer and it’s been very nice. No more bullshit traffic, bullshit parking, bullshit walk in and out, bullshit aisle walking around slow people, bullshit searching, bullshit looking for an employee for 20 minutes to help get a $3 stick of deodorant, bullshit line at checkout, etc etc. Now it’s just click add to cart and it shows up at my door the next day.

        I’m sure it’s partly by design because they charge a subscription for the service, but the convenience and money/time saved not having to drive makes it so worth it.

    • raspberriesareyummy@lemmy.world
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      16 小时前

      Those are not two extremes of a “price point”, you describe two scenarios on the high end with no sweet spot in between. Good job confusing me trying to read your sentence correctly :p

    • TammyTobacco@lemmy.world
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      1 天前

      The corporate world doesn’t promote people based on ability, it promotes based on how much ass you kiss and what college your parents could afford to send you.

      • WagyuSneakers@lemmy.world
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        20 小时前

        If the CEO of Bob’s Store hired Senator John’s son then suddenly zoning issues disappear for his new space. The CEO of Bob’s even donates to several fundraisers for Senator John and makes donations to charities he knows John is a part of. John uses this information to inform his decision on who gets a cushy position position at the charity and if Bob’s competitor will be allowed to expand.

  • schizolol9@lemy.lol
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    1 天前

    No shit its so annoying having to ask a worker to unlock the damn glass door just for $5-$10 item.

    • normalexit@lemmy.world
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      1 天前

      At my Walgreens there are usually some people in the pharmacy, one person on the registers and maybe one person in cosmetics. I’m not bugging the only cashier to unlock toothpaste that costs double what it does anywhere else.

    • ChapulinColorado@lemmy.world
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      1 天前

      We went to Walmart to print something we needed since the staples near us was having issues with their machine. Pet cleaning spray $6-$15 dollars? Behind one of those locked cabinets of course.

      There was a worker near by stacking some other items, but we didn’t bother since from what we could remember of Walmart, they never have the keys on them and have to chase someone down.

  • psycho_driver@lemmy.world
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    2 天前

    Lock everything up then understaff your stores so there’s no one to ask to unlock an item even if you were so inclined to go to the trouble. Great success.

    • Mr_Blott@feddit.uk
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      1 天前

      I think with the advent of cordless angle grinders, we’ve moved on from bolt cutters, haven’t we?

      Certainly makes my visits to National Trust properties a lot more interesting

      • PM_Your_Nudes_Please@lemmy.world
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        17 小时前

        Bolt cutters are much quieter, and still get the point across. Hell, when I see shit like that it makes me want to pop some locks just to prove a point. Like don’t even steal anything, just crack some shackles and leave Loss Prevention scratching their heads.

      • conditional_soup@lemm.ee
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        23 小时前

        When I worked on the ambulance, we once needed after hours access to a small electric company park to land a helicopter (mountainous area, not many flat spaces). That was the night I learned that the fire department keeps a “universal key” (bolt cutters) on hand for just such an occasion.

            • ThomasCrappersGhost@feddit.uk
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              1 天前

              Nah, if I want to use a grinder in a situation where it’s not a daily thing I need to have a permit to do that. It doesn’t achieve much, it’s just an insurance thing that says that they know what I’m doing and makes me aware to do things like make sure whatever I’ve worked on cools down safely.

              • omega_x3@lemmy.world
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                23 小时前

                The permit to do work in an electric cabinet without turning off the power used to also be called a hot work permit, mainly because it was the same from.

                Now work near live power more than 24VDC is banned unless the power is keeping someone alive, or the person performing the work is a contractor.

                • ThomasCrappersGhost@feddit.uk
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                  22 小时前

                  To us hot work is work that creates heat.

                  What you call “hot work” we call “working live”. I don’t think that there’s a limit on what you can work on live, I think everyone or most isolate first.

              • Mr_Blott@feddit.uk
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                23 小时前

                Christ on a bike I’d fucking hate to live in an oppressive regime like that

                Where are you, North Korea or somewhere like that?

  • affiliate@lemmy.world
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    2 天前

    “But it does impact how sales work through the store because when you lock things up,” he added, “for example, you don’t sell as many of them. We’ve kind of proven that pretty conclusively.”

    wow, check out the brains on this guy

    • ByteOnBikes@slrpnk.net
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      2 天前

      Well in Walgreens: if you see someone shoplifting…

      ask how they can help you open up the thing locked up because I pushed that god damn button and it’s been 15 minutes and I haven’t seen a god damn employee yet Jesus Christ I came here for a quick trip like wtf I could have ordered this online you fucking morons

  • sunbrrnslapper@lemmy.world
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    2 天前

    If it’s locked up, I won’t buy it. I don’t have time for that nonsense and large companies only understand money (or a lack of) before they will make a change.

  • schizo@forum.uncomfortable.business
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    2 天前

    It’s really simple: either you accept shrink, or you hire enough people with keys to handle your anti-theft shit.

    I don’t go to target anymore, CVS, or Walgreens if it’s at all avoidable because it’s going to take an hour to get in, buy a few things, and leave.

    They want to lock shit up, but then only have one employee covering the whole damn store that can unlock shit, meaning if you want some laundry detergent, it’s going to take you half an hour.

    Of course, the local grocery stores, Walmart, Amazon, and various other retailers don’t lock shit up, so yeah, I just go there and don’t have to deal with stupid bullshit pushed by morons who haven’t gone shopping in one of the stores they run.

      • Rekorse@sh.itjust.works
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        2 天前

        Its regional. The Walgreen’s by me doesnt lock stuff up, nor the walmarts, but if I go about 10 miles south then they do.

        • iAmTheTot@sh.itjust.works
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          2 天前

          Well yeah, the stuff that they lock up is also regional because they generally base it on what’s been getting stolen.

    • doctortofu@reddthat.com
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      2 天前

      Just wait, I’m sure soon a wild techbro will appear with a great solution to this problem that will require you to install an app and surrender all your data and biometrics in order to open those cases yourself to get a damn toothbrush or some shaving cream…

        • doctortofu@reddthat.com
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          14 小时前

          Pretty on point for tech bros then - they keep “inventing” shit that already exists, but for some reason now requires an app, blockchain AI, or both (sorry, used an older buzzword first, but that one is already out of fashion).

        • CheeseNoodle@lemmy.world
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          1 天前

          No wait this is fantastic, its probably going to be some stupid image generator that tries to generate what your face looks like when its partly obscured. We can all wear cheap paper masks of celebrities and let the AI camera turn that into a semi-convincing actual face instead! Who knew Mark Zuckerberg was a serial shoplifter across the entire US and Europe!?

    • frozenpopsicle@lemmy.dbzer0.com
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      2 天前

      Yeah I really have been turned completely off to Target. I have one really close and the prices alone, but also the experience, are absolutely horrible. Going into an ikea once kinda opens your eyes. You could have a better thing for 1/3 the cost. Also, the fucking internet exists. So why buy anything at a “big box” store.

      • WoodScientist@lemmy.world
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        2 天前

        These companies don’t realize what century they’re living in. The advantage of a physical store is that you can get what you want NOW. Not tomorrow. Not two days from now. Not whenever Amazon finally gets around to delivering it to you. You can go to a store and get what you need NOW.

        That is the entire reason for these stores to exist. Theirs is a market of convenience. But they can’t seem to realize that.

    • AA5B@lemmy.world
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      2 天前

      Same here, but that means I buy everything from Amazon . There’s not an ethical choice

  • FuglyDuck@lemmy.world
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    2 天前

    I was at a store the other day, eeddd usb-c pd cables.

    The 5ft 10 dollar cables were locked up, the 10 ft 14 dollar cables weren’t.

  • werefreeatlast@lemmy.world
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    2 天前

    I stopped going to Walmart for that reason.

    I remember as a kid in Mexico, you had to go make a line at the store. When you finally got to the desk, you would ask for what you wanted to buy. Lol, needles to say that’s exactly how it still works in small local stores. Its a little like buying cigarettes at the gas station, but for everything minus the ID.

    That’s not good for business, but hey, it’s been decades of my life and they’re still working like that. Maybe there’s something to it? I hate it though. I would never shop there unless it was the last place on earth.

    • Joeffect@lemmy.world
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      1 天前

      My local Walmart has locked up the Lego sets… I mean I get it they aren’t cheap especially recently… But come on…

  • Sterile_Technique@lemmy.world
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    2 天前

    Personally it’s the pricetage that always stopped me from shopping there. Walgreens is consistently the most expensive option for pretty much their entire inventory compared to the 6 chains within half a mile that sell the exact same shit.

    • meowMix2525@lemm.ee
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      2 天前

      This. Walgreens is bad, CVS is even worse. I refuse to pay for convenience. Even if it’s just one thing I need; if it’s $5 at the cvs down the street and $2 at the Walmart 3 miles away through city traffic, I’m waiting til I need a few things and going to the Walmart every time. If for nothing else than the principle of it all. Eat shit CVS.

      • Sterile_Technique@lemmy.world
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        1 天前

        If you want a chuckle, look at their OTC meds and calculate price per milligram.

        CostOfBottle / (#PillsPerBottle * #MgPerPill)

        Do this for all the basic meds you keep in your home.

        Now go to Costco or Sams or something and do it again. No shit, the difference is 100-fold sometimes, especially if you compare things like name brand (aka Tylenol) at Walgreens to generic (aka Kirkland’s “Acetaminophen”). Turning it even more extreme, look at the little single-dose pouches they sell at the checkstand - folks are literally paying the same at Walgreens for like 2 pills as they are at Costco for a bottle of 500 of the same dose.

        It’s fucking wild.

    • WoodScientist@lemmy.world
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      2 天前

      Exactly. Their ONLY virtue is convenience. Either you’re there for a prescription and buy something because you’re already there, or you’re just looking to do a quick stop. They’re basically a glorified convenience store that happens to have a pharmacy attached. Their prices are high, but they do have convenience on their side. You don’t have to walk across half a mile of parking before getting to the front door. You don’t have to walk into a giant warehouse store that corrals you into shopping in a giant counterclockwise loop. Walgreens does have the convenience option over shopping at a big grocery store.

      And this is what is so bone-headed about these locking cases. Again, their ONLY advantage is convenience. If they’re going to slow things down by putting a bunch of barriers between me and the things I want, I might as well just spend the same amount of time, go to the full-sized grocery store, and save some money.

  • atzanteol@sh.itjust.works
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    2 天前

    Walgreens is why I joined Dollar shave club years ago. Nothing like needing to flag down an employee to fetch another employee who can unlock the razorblades.