What is a U.S. health insurance's "concierge program"? - eviltoast

I’m getting phone calls from my health insurance company, first from a “registered nurse” with no information in the voicemail other than a call-back number (seems like it could be a scam, but I need to verify the number, so far people are saying the number is legit), and now I have a second phone call where the voicemail mentions they are calling from the insurance company’s “concierge program”.

Mostly I want to know if I can ignore these calls without consequence, or if I have to return them, and if so what should I expect?

  • FeelzGoodMan420
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    6 hours ago

    If I’m gonna pay out the ass for extra healthcare concierge programs, I better be connected to fucking MDs (or DOs). I already get stuck with PAs/NPs at my normal doctors a lot. Why would I pay more for the same?