I take “unimpactful” here as being oblivious are aloof to others. You don’t have to be an asshole to treat someone poorly. That just requires not thinking of anyone but yourself, which is done by assholes, but can also be less severe and merely lacking compassion for someone because they’re here to do a job and not a person.
When somebody manages to actively be an asshole to random strangers they just met it’s actually kind of spectacular. Usually people can mask up at least a bit in public.
I take “unimpactful” here as being oblivious are aloof to others. You don’t have to be an asshole to treat someone poorly. That just requires not thinking of anyone but yourself, which is done by assholes, but can also be less severe and merely lacking compassion for someone because they’re here to do a job and not a person.
When somebody manages to actively be an asshole to random strangers they just met it’s actually kind of spectacular. Usually people can mask up at least a bit in public.