After a year of operation, Switzerland's government closes its Mastodon instance - eviltoast

TL;DR:

Pilot Project Conclusion: The Swiss Federal Chancellery’s Mastodon instance pilot project, launched in September 2023, has ended as the conditions for continuation were not met.

Low Engagement: The six official accounts on Mastodon had around 3500 followers in total, with low engagement rates compared to other platforms like X and Instagram.

User Decline: The number of active Mastodon users globally is decreasing, contributing to the decision to end the project.

Closure: The social.admin.ch instance will be closed at the end of the month.

Article translated in English :

Confederation closes its Mastodon instance

Bern, 25.09.2024 - Since September 2023, the Federal Chancellery has been operating a Mastodon instance for the federal administration. The pilot project, limited to one year, ends today as the conditions for its continuation have not been met.

As part of their statutory information mandate, the Federal Council and the federal administration have also been communicating on social media for many years and are constantly examining whether platforms not used until now are eligible.

In September 2023, the Conference of Federal Information Services decided to launch a pilot project on the decentralised Mastodon platform. The Federal Chancellery then opened the social.admin.ch instance, on which members of the Federal Council and departments could manage official accounts. The pilot project was limited to one year.

Mastodon has useful features for government communication. Thanks to its decentralised organisation, the platform is not subject to the control of a single company or to any state censorship. Its source code is open, it complies with data protection and is not driven by algorithms.

Too few active users

On the social.admin.ch instance, three departments managed five accounts, and the Federal Chancellery managed one account for the entire Federal Council. The six accounts of the Confederation had around 3,500 subscribers in total.

On platforms such as X or Instagram, the Federal Council and the Federal Administration reach many more subscribers with comparable accounts. In addition, the contributions of the Mastodon accounts of the Federal Council and the Federal Administration have rather low engagement rates (likes, shares, comments). Finally, the number of active users of Mastodon worldwide is once again falling.

The Conference of Information Services of the Confederation therefore considers that the conditions for continuing the pilot project have not been met, and activities on the Mastodon accounts of the Federal Council and the federal administration are suspended as of today. The social.admin.ch instance will be closed at the end of the month.

    • xigoi@lemmy.sdf.org
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      1 month ago

      Moderation is when you take down material because the recipient doesn’t want to see it. Censorship is when you take down content because you don’t want the recipient to see it, regardless of how the recipient feels about it.

      — vintermann, Hacker News

      • mke@programming.dev
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        1 month ago

        — vintermann, Hacker News

        I don’t know who this person is, but adding “Hacker News” doesn’t give their words more credibility. It gives them less, if anything.

        Imagine I quoted someone and, underneath it, added:

        — PM_ME_UR_FEET, Reddit

        Both of these enjoy the same level of base, intrinsic trust to me: none.

          • mke@programming.dev
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            1 month ago

            And I’m saying you’re better off without. That sentence is ridiculous enough already, it doesn’t need the source to make it worse. But good on you for worrying about credit, do as you will.

            • xigoi@lemmy.sdf.org
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              1 month ago

              What is ridiculous about it? What do you see as the difference between moderation and censorship?

    • 1984@lemmy.today
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      1 month ago

      Depends on what you get moderated for. I once posted a question about trans people and I got banned from some Lemmy.ml community because they thought I was trolling them. I wasn’t.

      It’s just sometimes hard for moderators to know what kind of person they are dealing with. But someone’s posting history is usually enough to see if they are trolling or not.

      Also what is trolling. It’s supposed to mean that you intentionally upset people for fun. How can anyone know if it’s intentionally or not. To some people, asking a question is trolling because they don’t see why anyone would ask that if they didn’t try to upset people.

      So… It’s interesting.

      • TrickDacy@lemmy.world
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        1 month ago

        My point is that the word censorship carries a connotation of trying to suppress certain types of speech. While that may be true in some cases, for the most part if I get moderated it’s for an opinion I can understand or disagree with. In either case it’s an opinion. I’m not a victim. On some instances though, yeah censorship is kind of a thing. On .ml, anything seen as not extremely left wing gets deleted or banned, and that’s bad. But I can just avoid that shitty instance. No one owes me the “right” to be heard in every context.

        • 1984@lemmy.today
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          1 month ago

          The thing is, i think social media today has created a lot of censorship out of necessity. There are people out there who just aren’t mature or intelligent enough to have a conversation without insulting or pushing people down.

          And because of they, we all suffer. We get over-moderated, we get called trolls etc.

          I think I would like a platform where people actually have to act like adults. But that’s hard. Hacker news have kind of made it, but they are also well known for not being open minded at all.