The FTC wants to make it easier to cancel subscriptions just as streamer cancellations are peaking — read how Disney, Netflix, and more are pushing back - eviltoast
Trade groups for Netflix, Disney, and others oppose an FTC proposal that would make it easier for people to cancel streaming and other subscriptions.
  • Pregnenolone@lemmy.world
    91·
    1 year ago

    Yeah but in practice that’s a pain in the arse. Ringing your bank is not the thing most people want to be doing while they’re working, especially if they have to be on hold for an hour or more.

    • Baconheatedradiator@lemmy.world
      2·
      1 year ago

      Huh, every banking app I use here in the UK has a feature where I can simply cancel direct debits/standing orders through the app.

      In fact, the banks will encourage you to do this so they have less people calling/coming into branch.

      • theyoyomaster@lemmy.world
        31·
        1 year ago

        Most people don’t pay for things with a direct debit from the bank. The standard is for the service to charge your credit card every month. You can call the credit card and stop payment but that is very different from canceling the subscription so most places will keep your account active and tell you that you’ve missed a payment and owe a debt.