Not to mention, how frequently the “I can fix it on my own” guy ends up making things worse.
Like my coworker who insisted he knew how to install a monitor and then couldn’t figure out why the display port wouldn’t work with a usb-a adapter. It had a normal DisplayPort plug and didn’t have a thunderbolt adapter (it’s a desktop.)
Rather than update the ticket that got him the monitor, he created a new ticket.
I can’t complain too much. IT guy likes me so he took the extra monitor and gave me a third one.
Not to mention, how frequently the “I can fix it on my own” guy ends up making things worse.
Like my coworker who insisted he knew how to install a monitor and then couldn’t figure out why the display port wouldn’t work with a usb-a adapter. It had a normal DisplayPort plug and didn’t have a thunderbolt adapter (it’s a desktop.)
Rather than update the ticket that got him the monitor, he created a new ticket.
I can’t complain too much. IT guy likes me so he took the extra monitor and gave me a third one.