Up to 30% of Apple Vision Pro Returns Are Because Users Don't Get It, Analyst Says - eviltoast

Up to 30% of Apple Vision Pro Returns Are Because Users Don’t Get It, Analyst Says::While Vision Pro returns were uncommon, many came down to owners not figuring out its spatial computing.

  • cm0002@lemmy.world
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    9 months ago

    I’ve said it before, but the overly simplistic interfaces and the complete lack of customization of iOS means one thing

    #iPhonesAreForBoomers

      • DreadPotato@sopuli.xyz
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        9 months ago

        I find the iPhone interface extremely unintuitive. I have one for work, and I’m a complete imbecile at using it, despite being decently tech-savvy. Everything I want to do is not were I expect it to be, it takes me forever to find things and settings.

        • TheRealKuni@lemmy.world
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          9 months ago

          And anyone who primarily uses iPhone would feel the same on an Android device.

          They operate differently. That doesn’t make one better or worse. It’s like Photoshop and GIMP, once you know how to use one, using the other is unintuitive.

          (I say this as someone who used Android phones for over a decade—and loved them!—and an iPhone for two years now.)

          Using an iPhone for work, but returning to your Android phone for personal use, means you are never forced to relearn. Instead the iPhone just frustrates you. My first few days/weeks with the iPhone were constant frustration as I had to relearn how to think about the little things that had become so automatic about how I used my phone. But once I got the hang of it I actually quite like it.

          I think the same would be true in the reverse.

          • DreadPotato@sopuli.xyz
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            9 months ago

            If you can only find things with a search function, the UI is dogshit…but yes, they also often call things different names than what is obvious to me.

            • WeirdGoesPro@lemmy.dbzer0.com
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              9 months ago

              I can find things just fine. I was just pointing out that the first thing in the menu is the quick solution to your problem.

              In my opinion, it is much harder to find something on someone’s heavily customized android than it is on an iPhone which remains essentially consistent across all devices.

              To each their own.

              • DreadPotato@sopuli.xyz
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                9 months ago

                I regularly use the flashlight on it, but I haven’t found a way to enable that from anywhere else than the bloody lock-screen. Searching for any variation of flashlight, light or torch only brings up websites and apps to download…it’s a small thing, but insanely annoying.

                • WeirdGoesPro@lemmy.dbzer0.com
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                  9 months ago

                  Drag down from the upper right corner of the screen, which brings up a panel of quick controls. The flashlight is one of them.

                  As you identified, there is also the lock screen as an option, or apps that will activate it if you want to go that route. Since app activation is the least efficient way of doing it, they don’t build it into the phone by default so that new users are nudged into building a better habit with the available shortcuts.

                  By looking for the flashlight, a new user will discover the shortcuts for the remote, calculator, and much more. All of this is explained clearly in their device welcome tour, online documentation, and in-store setup experience.

                  I understand it may not be as customizable as an android, but it isn’t exactly Apple’s fault if a user doesn’t use the myriad of options to familiarize themself with the basic controls, just like it isn’t Honda’s fault if someone doesn’t learn the basic symbols in a car, like how to identify which side the gas tank is on.

                  The resources are all there and are suggested to you from the second you set up the phone for the first time.

                  • DreadPotato@sopuli.xyz
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                    9 months ago

                    Huh, wasn’t aware that swiping from the edge of the corner to the right would bring down that menu. I’m used to just swiping down from anywhere on the top to get that…thanks I guess.

                    Searching for flashlight in the settings of my daily driver brings it up too, but gives me nothing on the iPhone.

      • AA5B@lemmy.world
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        9 months ago

        Plus the support is excellent. My ex mother-in-law went for free lessons and assistance on a regular basis until she understood

        And, yes, I’m a tech-heavy guy myself and love my iPhone. I save my tinkering for my lab - my phone needs to just work. It does everything I ask of it quickly and easily. I’ve never felt constrained, except when I was getting up around 5 years with the same batter on my X

    • stoly@lemmy.world
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      9 months ago

      I’m afraid that your Gen Z-ers often graduate college without knowing how to use an email app or create a file structure like folders. It’s because they grew up on iPads and didn’t have to learn that.

      • BearOfaTime@lemm.ee
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        9 months ago

        Yep. I know far more Z’s and younger that use iPhone (ah, hell, Gen X and younger)

    • Sume@reddthat.com
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      9 months ago

      IPhone’s interface is not simplistic.

      I can’t figure out how to navigate one even if my life depended on it