My bank gives me the option to opt out of marketing communications. It takes three clicks to opt out of each category, and there are three pages like this! - eviltoast

Marketing should always be OPT-IN by default, but these extra steps to opt out is truly asshole design.

Oh, and on the opt-out confirmation screen, you get two options: Yes or No. The button colour for “yes” is white, and the “no” button matches the “save” button on the previous screen, so it’s easy to accidentally cancel the opt-out. Double-asshole design!

  • Adalast@lemmy.world
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    9 months ago

    I’m to the point that certain industries should be prohibited from doing ANY 3rd party marketing. Finance and health at a bare minimum. I have financial information protection rights and medical information protection rights. Literally 0 information should be shared by my bank. Just as much should be shared by my insurer or medical providers. Just… No. Not my app usage habits, not my “anonomized” habit data, nothing.