My bank gives me the option to opt out of marketing communications. It takes three clicks to opt out of each category, and there are three pages like this! - eviltoast

Marketing should always be OPT-IN by default, but these extra steps to opt out is truly asshole design.

Oh, and on the opt-out confirmation screen, you get two options: Yes or No. The button colour for “yes” is white, and the “no” button matches the “save” button on the previous screen, so it’s easy to accidentally cancel the opt-out. Double-asshole design!

  • Showroom7561@lemmy.caOPEnglish
    2·
    11 months ago

    I’m fortunate that they give me the option to opt out of pretty much any and all forms of marketing, but Jesus Christ, it shouldn’t take a half hour to do it!