My friend is a customer service rep who is ready to retire. Her company is talking about layoffs with 13+ weeks of severance, but when she asked (anonymously) if they were accepting volunteers, they said no. In case she’s not one of the ones told to clean out her desk, what are the ways she could get terminated while preserving her ability to claim unemployment (which would equal the 13 weeks of severance)?
UPDATE: She took my advice and saw her doctor. He agreed that she’s experiencing a job-related stress injury, set her up with a Disability claim, and referred her for psychiatric counseling.
For a call center you just have to not meet stats enough months in a row and they will fire you . I once had a job selling internet, tv and phone bundles . I consistently had top sales but got let go because I never always offered every single option I could to try and nickel and dime the customer. With extra fees for things they didn’t need .
She’s already been trying this. Takes her time looking up solutions, and then defends her long call times by saying she’s being thorough. The layoffs should be any time now, so we’ll see if that worked soon enough.