By Alice Cuddy BBC News, Jerusalem
The call to Mahmoud Shaheen came at dawn.
It was Thursday 19 October at about 06:30, and Israel had been bombing Gaza for 12 days straight.
He’d been in his third-floor, three-bedroom flat in al-Zahra, a middle-class area in the north of the Gaza Strip. Until now, it had been largely untouched by air strikes.
He’d heard a rising clamour outside. People were screaming. “You need to escape,” somebody in the street shouted, “because they will bomb the towers”.
Nah if we’re gonna continue this analogy, it’s like if you come across a village of 50 people then force everyone into one house so you can have your friends move into the other houses. Then 1 of those 50 starts shooting at you. So then you drop a grenade in the house, kill a bunch of their kids and shoot their dog.