We caught technicians at Best Buy, Mobile Klinik, Canada Computers and others snooping on our personal devices - eviltoast

When you need to drop off your tech devices for a repair, how confident are you that they won’t be snooped on?

CBC’s Marketplace took smartphones and laptops to repair stores across Ontario — including large chains Best Buy and Mobile Klinik — and found that in more than half of the documented cases, technicians accessed intimate photos and private information not relevant to the repair.

Marketplace dropped off devices at 20 stores, ranging from small independent shops to medium-sized chains to larger national chains, after installing monitoring software on the devices. In total, 16 stores were recorded. (At four stores, the tracking software didn’t log anything, or the stores didn’t appear to turn the devices on.)

Technicians at nine stores accessed private data, including one technician who not only viewed photos but copied them onto a USB key.

    • logicbomb@lemmy.world
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      1 year ago

      Which degenerative brain disease do you think causes people to value the truth and to have a basic grasp of English grammar?

      • Rogue@feddit.uk
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        1 year ago

        Dude. Calm down. You said something that people disagreed with, just accept that’s the case and move on.

        We’ve all had people disagree with us, doubling, tripling, quadrupling down on it achieves nothing.

        • logicbomb@lemmy.world
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          1 year ago

          It doesn’t matter if people disagree with you. It matters if you’re right. I obviously don’t care what people think, beyond my disdain that humans can actually act this way. It’s disappointing to have to be grouped with you guys.

            • logicbomb@lemmy.world
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              1 year ago

              Does it physically hurt you when you try to think? I specifically said that it doesn’t matter if people disagree with you.

              I find it odd that the moment I make a comment saying, “Here are a few characteristics that I think every human should exhibit,” several people come out of the woodwork and essentially raise their hands and say, “Not me! I’m subhuman and proud!”

              • wildginger@lemmy.myserv.one
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                1 year ago

                And I specifically said its gotta smart that you failed both where it matters and where it doesnt. Keep up, it was a very simple sentence.

                Youre one of those mensa heads, right? You took a facebook iq test and loved the rush so much you took it for gospel? Thats typically the type who say smooth brain shit like that.

                • logicbomb@lemmy.world
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                  1 year ago

                  But we were both talking about whether it hurts me, not whether it hurts you. I can accept that you’re such a weak-willed loser that you are truly hurt when somebody disagrees with you, but only because you seem to insist that it’s natural. So I guess it’s the natural state for you.

                  On the other hand, I don’t care who disagrees with me. Either I am convinced by a good argument and I change my mind, in which case, I get to be more right than I used to be, or I get to be right while another person embarrasses themselves. It’s win-win, because I don’t get emotionally attached to losing arguments like most people.

                  Although, I admit, it would be more fulfilling if the person embarrassing themselves actually has a chance in hell of winning an argument against me.

                  • wildginger@lemmy.myserv.one
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                    1 year ago

                    Its fascinating, how you make up words no one said to you to argue against. Is that a mark of intelligence? These delusions and hallucinations?

                    The emotional attachment you have to these arguments is oozing from every comment you make. For someone as smart as you, you sure do lie like a brainless git.

                    Hook line and sinker on the mensa brain too. Let me guess, youre here cause the fools on /pol couldnt handle your genius?

          • Rogue@feddit.uk
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            1 year ago

            it matter if you’re right

            I obviously don’t care what people think

            If you don’t care then why does it matter?

            • logicbomb@lemmy.world
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              1 year ago

              If you don’t care then why does it matter?

              I literally explained in the next sentence. “It’s disappointing to have to be grouped with you guys.”

              I like to think of humans as thinking beings. The kind who possess the basic ability to communicate properly. The kind who understand that the reason you might say a sentence is to explain something from the previous sentence. Just basic things that separate us from animals.