Ally (bank)mobile app fails without connection to graph.facebook.com - eviltoast

Not sure if this is a good place for this post or not, but here goes.

I reject outbound connections to meta domains at the firewall. I noticed this banking app refuses to prompt for login credentials unless I am on mobile or a public WiFi network. I watched my FW logs and noticed many rejected connections to graph[.]facebook[.]com.

I contacted their support team, but they denied the connection was their app. I shared the screenshot on this post and they closed my case without comment.

I emailed the address on the Google play store and they also denied the connection was their app. I shared the screenshot and they asked if I downloaded the app from the play store, implying the official app doesn’t do this, but of course it does.They closed my case without proper resolution as well.

Just thought I’d share this here so people know that some banks make direct connections to Facebook to share analytics, without your knowledge or informed consent, and they lie about it when called on it.

    • Action Bastard@lemmy.world@lemmy.world
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      1 year ago

      Meta provides a lot of other backend B2B services beyond just Facebook, Instagram, and Threads.

      You think that’s the only way they have of scarfing down data? Absolutely not, they make other useful tools as well that businesses can use, because if they can’t get their info directly from you, they can get it from the people you have to regularly interact with instead.

        • Captain_Ender@kbin.social
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          1 year ago

          A lot of companies have massive backend services they don’t really advertise. Amazon makes most of its profits from AWS which is pretty much the primary distribution hub of the entire Internet.

        • grue@lemmy.world
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          1 year ago

          It’s yet another reason why folks who suggest boycotts instead of legislative solutions to corporate abuse are deluding themselves.