Philips Hue will force users to upload their data to Hue cloud - Home Assistant - eviltoast

I know we already got another thread about this topic, but I wanted to highlight the stance of home assistant for this topic.

I really don’t see how you can argue with this post. Well, I can, but I really don’t want to think about it.

  • dueuwuje@aussie.zone
    link
    fedilink
    English
    arrow-up
    102
    ·
    1 year ago

    This always annoys me. How can a device you have purchased outright with certain functionality, have the terms of service changed after the point of purchase which then changes that usage of the device.

    This seems like you could return for refund as the device is NOW not what you originally purchased.

    Where does this end? We buy a car then 5yrs later they change the terms of service and if you don’t agree you don’t get the right to have tires on your car.

    • Car@lemmy.dbzer0.com
      link
      fedilink
      English
      arrow-up
      25
      ·
      1 year ago

      Until something is legislated, this will continue to the end-user’s detriment.

      I bought some Philips Hue bulbs In something like 2015 which have worked mostly fine ever since, but the control surface has become more and more intrusive over the years. I’m now relegating the bulbs to dumb use until they finally die.

      • Patches@sh.itjust.works
        link
        fedilink
        English
        arrow-up
        8
        ·
        edit-2
        1 year ago

        I have completely swapped to just normal LED dimmer switches.

        I live far enough out in the country that we get brown outs for less than an eye blink. Every fucking light bulb will shine bright like a diamond and there is no way to turn it off.

        I’ve tried setting the ‘Power On’ Behavior but it just ignores it for these scenarios. It’s so maddening to wake up at 3 AM with every light on having paid hundreds for light bulbs I ‘own’ but can’t command.

    • droidpenguin@lemmy.world
      link
      fedilink
      English
      arrow-up
      19
      ·
      1 year ago

      It’s a good feeling knowing that my basic non-internet connected car can’t receive an OTA update to make me start paying a subscription to use something I already have just because the company decided they want more money.

    • Gecko@lemmy.world
      link
      fedilink
      English
      arrow-up
      8
      ·
      1 year ago

      I feel that at the very least, the customer in that case should be entitled to a complete refund of the product, regardless of whether they bought it 5 days or 5 years ago and regardless of the condition their device is in.

      This should at least give some incentive to companies to not perform such sweeping changes to their terms of service and if they do, the customer can more easily remove themselves from the lock-in without taking a financial hit.

  • Random Dent@lemmy.ml
    link
    fedilink
    English
    arrow-up
    53
    arrow-down
    2
    ·
    edit-2
    1 year ago

    Capitalism is so exhausting. Can’t they just make a lighbulb that changes colour and leave it at that?

    • Cegorach@feddit.de
      link
      fedilink
      English
      arrow-up
      8
      arrow-down
      24
      ·
      1 year ago

      you could buy that - but you decided on philips cloud crap instead?

      • NightAuthor@lemmy.world
        link
        fedilink
        English
        arrow-up
        30
        ·
        1 year ago

        Philips was supposed to allow local only, that was a big draw over WiFi-bulbs that are 100% cloud dependent. If hue really is phoning home without permission, I’ll replace their hub with a zigbee dongle on my HA server.

        • MrMcGasion@lemmy.world
          link
          fedilink
          English
          arrow-up
          10
          ·
          1 year ago

          I was always skeptical of Philips Hue because they seemed shy about using local only or even the fact that they’re just zigbee bulbs in their marketing. I ended up going with Sengled zigbee bulbs for myself, but I’ve always heard that Hue bulbs have the best brightness consistency and color. Also been noticing lately that the smart bulb market has been flooded with WiFi and Bluetooth bulbs, and there really isn’t a lot of choice left in the zigbee/local only market. Hopefully this change by Philips doesn’t lead to them dropping zigbee compatibility in future products, but them making moves like this doesn’t give me much faith.

          • pavunkissa@sopuli.xyz
            link
            fedilink
            English
            arrow-up
            4
            ·
            1 year ago

            This is my chief worry with Thread. Zigbee is guaranteed to be local only, but if they switch over to Thread, the individual bulbs will be able to call home, even if they expose some of their functionality locally via Matter. With home assistant, one can probably configure their Thread Border Router to not allow internet access, but I have a suspicion a lot of supposedly local thread/matter devices will be designed with the assumption that they have cloud access and won’t function fully if firewalled.

    • Norgur@kbin.social
      link
      fedilink
      arrow-up
      34
      arrow-down
      1
      ·
      edit-2
      1 year ago

      Connect your lamps to the cloud now. Because we value your privacy. Your lamps will not work without the cloud. But because we value your privacy, we collect neccessary diagnostic data such as

      1. Lamp on and off times
      2. Lamp color
      3. When the sexy-times preset is used
      4. How often you use your bathroom light

      We will use this data to sell you Philips Avent baby bottles 9 months after sexy time, when the bathroom light started to be used in shorter intervals but more often as if by a pregnant woman who needed to pee more often but shorter, Philips oral shower when your bathroom light wasn’t on long enough to floss in the morning at least 3 times last week and a Philips vacuum cleaner if the lights never got bright enough so you’d see the dust buildup, thus you probably didn’t vacuum, disgusting little customer-person. All of that because we value your privacy.

  • Swarfega@lemm.ee
    link
    fedilink
    English
    arrow-up
    22
    ·
    1 year ago

    Philips joining the companies of 2023 screwing over their customers. I don’t see this slowing down as they all get away with it

  • sandmesomesand@midwest.social
    link
    fedilink
    English
    arrow-up
    16
    ·
    1 year ago

    I guess I could keep buying them and sticking them on my zigbee network, but I should probably get off the Hue train before things get worse. The issue is that they’re just amazing bulbs and I can’t find a competitor with similar light and color tuning. Are there any comparable options yet?

      • relic_@lemm.ee
        link
        fedilink
        English
        arrow-up
        4
        arrow-down
        1
        ·
        1 year ago

        I wouldn’t say they’re great; they’re adequate. There’s a lot of issues with the bulb firmware that still needs ironing out both with stability and feature set.

          • relic_@lemm.ee
            link
            fedilink
            English
            arrow-up
            2
            ·
            1 year ago

            Basic features like turning a bulb on with a set brightness or color (if you’re lucky, you can turn on with a set brightness). No support for scenes (due to matter spec) which can lead to issues sending commands to light groups. And if you want to actually update bulbs good luck because it’s buggy as hell.

    • thedavid@reddthat.com
      link
      fedilink
      English
      arrow-up
      3
      ·
      1 year ago

      I have a nice mix of Hue and IKEA bulbs in my house, running on zigbee2mqtt. The IKEA bulbs are solid and I’ve had no major issues, but I did notice their smaller E14 bulbs had an annoying faint buzz sound when they were off, so they got swapped out for hue bulbs.

      But as long as you’re running zigbee2mqtt or some other hub I would still consider hue bulbs as an option.

  • JackbyDev@programming.dev
    link
    fedilink
    English
    arrow-up
    13
    ·
    1 year ago

    I don’t use Home Assistant but this is still saddening to see. Hue was always my favorite to recommend to tech folks because of the local API being pretty easy. I’m sure that will go too. Lifx was another favorite of mine but don’t work in my new house with multiple wifi APs with the same name. (I got a shitty little extender with a different name and use them in my basement.) Wiz is cheap but to my knowledge there’s no public API so I have no idea if it works with Home Assistant.

    • foggenbooty@lemmy.world
      link
      fedilink
      English
      arrow-up
      4
      ·
      1 year ago

      I’m blocking my bridge’s access to the internet right now, just in case they push an update for this. I never use the Hue app anyway.

    • hillbicks@feddit.deOP
      link
      fedilink
      English
      arrow-up
      2
      arrow-down
      1
      ·
      1 year ago

      Hmm, maybe. Depends on the infrastructure they put up. If there is a separate domain for the telemetry, then you can block it. Still no guarantee that it still works though.

      The app will need internet access to login though. That really is a cat and mouse game that is not worth your time I’d say.

    • IsoKiero@sopuli.xyz
      link
      fedilink
      English
      arrow-up
      22
      ·
      1 year ago

      And as they’ll use mobile app, potentially a metric shit ton of more. Location, contacts, usage patterns, make/model of phone, other connected devices on your wifi and the list goes on and on. I’m not sure if they actually get everything they can like tiktok, but atleat theoretical possibility exists.

  • 4am@lemm.ee
    link
    fedilink
    English
    arrow-up
    5
    ·
    1 year ago

    I liked having the full Hue ecosystem because it meant that I could tinker with HomeAssistant and the lights wouldn’t stop responding during restarts. I also already have a cloud account from the pre-HA days so that’s no big change for me but…

    This is still a scumbag move.

    • AbidingOhmsLaw@lemmy.ml
      link
      fedilink
      English
      arrow-up
      2
      ·
      1 year ago

      I just got a Filohome (tuya) dual switch and used tuya-cloud cutter put ESPHome on it. When setup with ESPhome it will still work even if HA is unreachable ok WiFi is down. I never even downloaded their app, made an account, or signed in.

      Note for anyone trying to do the same, the Filohome triple switch device in tuya-cloudcutter will work to load the initial boot firmware but you need to change the yaml config when you install ESPHome. If anyone wants the yaml file let me know.

    • Edgelord_Of_Tomorrow@lemmy.world
      link
      fedilink
      English
      arrow-up
      2
      ·
      1 year ago

      My Hue lights continue to work when homeassistant is off, isn’t that a normal ZigBee feature? The switches are still connected to the lights.

      • thegreekgeek@midwest.social
        link
        fedilink
        English
        arrow-up
        1
        ·
        1 year ago

        I think he’s talking about having a bridge separate from home assistant vs using the zha integration. The former setup will let you control your lights when home assistant is down, the latter will not.

        I just moved from the former to the latter and it’s life changing lol. Added bonus of moving to z2m is binding devices directly to other devices inputs, like switches and motion sensors.

  • auf@lemmy.ml
    link
    fedilink
    English
    arrow-up
    5
    ·
    1 year ago

    IKEA Tradfri’d be better, considering these changes. I have some for my bedroom and it’s working well with HASS.