Summary
Over 140 Facebook content moderators in Kenya developed severe PTSD, anxiety, and depression due to prolonged exposure to graphic content like violence, abuse, and terrorism while working for Meta’s contractor, Samasource.
The moderators, paid far less than U.S. counterparts, allege mental harm, unfair practices, and modern slavery in a lawsuit.
Many report substance abuse, family breakdowns, and fears of being targeted.
Meta claims to provide support and safeguards, but the case highlights the human cost of moderating harmful online content, with nearly all moderators tested showing severe trauma symptoms.
Pretty sure all social media users have PTSD in some form or another.