I second the comment about this being a reason to reduce technician hours. Worked at the busiest store in my district the last 15 years of my career. We went from 3 pharmacists with several hours overlap on weekdays, down to 2 pharmacists with no overlap. Tech hours once was high enough to have 5 technicians on between 10-6, down to only having 5 total on staff. We went from a 24 location, down to being open only 11.5 hours a day. We were one block up from a Walgreens and one block down from a RiteAid that both ended up closing, and getting most of their customers who walked there. We had 2 major exoduses of staff and lost a good number of long time patients in the enshitification.

Even in a world where some new AI model could improve pharmacist throughput, it doesn’t compare to the skeleton crewing of corporate pharmacy bottom-line-go-up.

When it bears repeating, let’s make it recursive.

cost = “arm” + “leg”;