LW Support - Please read before posting (Updated 18-10-2023) - eviltoast

- Lemmy.world is not loading, and I am encountering an error when opening a new page.

Please start by checking the following links to see if Lemmy.world is experiencing any issues:

- I am experiencing an issue with the client I’m using.

Are you using a client other than the website itself? Is the issue specific to that client? If so, please contact the developer of the app or web client you are using.

Here are some popular apps/web clients you can reach out to:

- I am unable to create a community, and I keep seeing a spinning circle.

Please check if the desired community name is available.

- There is a community I want to moderate, but the moderators appear to be inactive.

Please email us at info@lemmy.world or create a post in this community.

- Did we defederate, or did someone else defederate from us?

Visit https://gui.fediseer.com/instances/detail/lemmy.world for information about defederation of any instance.

Alternatively check https://defed.xyz/ and enter “lemmy.world” to view a complete list of defederations.

- I cannot access my account.

For assistance with account access issues, please email us at info@lemmy.world. We cannot assist with these matters in the comments section due to privacy concerns.

- Why am I banned from this specific community?

Lemmy offers transparency, and you can check the modlog of the community to understand the reason behind the ban. If you have further questions, feel free to send a private message to one of the moderators. If you have other issues, please email us at info@lemmy.world.

- Can this feature be added to the website?

If you would like to request a feature to be added to Lemmy, please contact the Lemmy developers on GitHub or reach out to the developer of your preferred (web) client. Instances like ours cannot directly add features to the website.