Gearbox CEO Randy Pitchford says his hopes on Epic Store were 'overly optimistic or misplaced' - eviltoast

I’m genuinely shocked how much Epic poured into the store and it still lacks so much basic features. Sorting games is still extremely barebones, store is filled with NFT/crypto garbage, the store still looks like a college student’s first front-end project, and last time I used the launcher to pick up free games (last year), it was still slow as hell. What were they doing in the past 5 years aside from dropping millions on exclusivity deals?

Epic is going to have to prioritize the store and try some new initiatives while also doubling down on earning pivotal exclusives if it is going to have a chance. I also hope other viable competitors arrive.

  • Fubarberry@sopuli.xyz
    link
    fedilink
    English
    arrow-up
    116
    arrow-down
    1
    ·
    2 months ago

    I see some larger publishers bemoan the fact that Epic hasn’t caught on, but it should be pretty obvious why. Markets that favor the buyer more than they favor sellers will typically attract the largest user base, and the sellers don’t have a choice to not sell where the buyers are.

    Epic giving away free games is a nice buyer friendly action, but literally everything else they’ve done, from paid exclusives to poor client experience isn’t favorable to buyers. They’ve created a market that no buyers want to use unless the product is free or literally not available anywhere else.

    Giving publishers/devs better cuts is great, but it does nothing for you if all the buyers are on Steam instead.

    • ryathal@sh.itjust.works
      link
      fedilink
      English
      arrow-up
      43
      arrow-down
      1
      ·
      2 months ago

      Advertising better cuts to publishers doesn’t mean much when the price is the same across platforms. If epic was consistently 10% cheaper than steam it would get better traction.

      • IronKrill@lemmy.ca
        link
        fedilink
        English
        arrow-up
        31
        ·
        edit-2
        2 months ago

        They do often have better sales, but you have to launch the store to know and personally I would rather pay the extra $1 to buy on Steam…

        • Fubarberry@sopuli.xyz
          link
          fedilink
          English
          arrow-up
          22
          ·
          2 months ago

          Steam also has a lot of other stores selling their games though. Unless epic is giving it away for free, I’m probably going to get a better deal through a fanatical bundle or someone else than I would on epic.

          • yamanii@lemmy.world
            link
            fedilink
            English
            arrow-up
            10
            ·
            2 months ago

            This is true, here in Brazil we have an official key seller called Nuuvem that has prices so good TikTok banned their ads thinking it was a scam, since they often have small discounts even on new games.

            Just have to be careful because sometimes the key is for Uplay instead of steam.

      • Kecessa@sh.itjust.works
        link
        fedilink
        English
        arrow-up
        4
        arrow-down
        2
        ·
        2 months ago

        They still have to sell for what the publisher/devs want to sell the game for, a bigger share goes to them if it’s the same price as it is on Steam.

      • whereBeWaldo@lemmy.dbzer0.com
        link
        fedilink
        English
        arrow-up
        4
        arrow-down
        6
        ·
        edit-2
        2 months ago

        They can’t sell the games cheaper than steam as the steam’s conditions doesn’t let devs sell games on steam if the game is available for cheaper somewhere else.

    • JusticeForPorygon@lemmy.world
      link
      fedilink
      English
      arrow-up
      27
      ·
      2 months ago

      I always say the reason they give so many free games is because the real price is in having to use that goddamn launcher

      • Kecessa@sh.itjust.works
        link
        fedilink
        English
        arrow-up
        3
        arrow-down
        11
        ·
        2 months ago

        It does what it needs to do, you open it, your installed games list is on the left, click and play.

        • yamanii@lemmy.world
          link
          fedilink
          English
          arrow-up
          16
          arrow-down
          1
          ·
          2 months ago

          It really doesn’t, I tried finishing Industria while I had no internet and that electron piece of shit refused to open even though I set it up to work offline in the settings, thankfully the game had no DRM so I was able to finish it just by opening the exe.

          • Kecessa@sh.itjust.works
            link
            fedilink
            English
            arrow-up
            3
            arrow-down
            12
            ·
            2 months ago

            Never had an issue with offline play, so there, my anecdote is just as valid as yours

          • Vent@lemm.ee
            link
            fedilink
            English
            arrow-up
            5
            arrow-down
            16
            ·
            edit-2
            2 months ago

            LOL the Steam launcher is basically just a web browser. Literally the same concept as Electron. It’d be Electron if it were built today, but it was built before Electron existed.

          • Kecessa@sh.itjust.works
            link
            fedilink
            English
            arrow-up
            1
            arrow-down
            8
            ·
            2 months ago

            You realize there’s more DRM free games on Epic than on Steam even though there’s less games overall? If your standard for a good launcher is being able to start the game from a .exe then I’ve got bad news about Steam…

              • addie@feddit.uk
                link
                fedilink
                English
                arrow-up
                2
                arrow-down
                2
                ·
                2 months ago

                Presumably Kecessa is alluding to the fact that, unlike GOG, Steam games open however the developers / publishers want them to. Which is sometimes just a plain exe, sometimes it’s an exe that starts Steam so that it can use its API / DRM, sometimes it opens the publisher’s launcher, and so on. Bit irritating on Linux when you want to pass some options in to the command, and a bit irritating generally when you never want to see the launcher again, but it’s no disaster.

                • 9bananas@lemmy.world
                  link
                  fedilink
                  English
                  arrow-up
                  4
                  ·
                  2 months ago

                  not true; that’s a developer thing, not steam itself.

                  steam offers it as an option, it doesn’t force developers to use it.

                  plenty of games bought on steam can be run entirely without steam.

    • FiveMacs@lemmy.ca
      link
      fedilink
      English
      arrow-up
      27
      arrow-down
      1
      ·
      2 months ago

      I don’t even get their free stuff. And if it’s only epic, I won’t even bother checking it out or well…ya know.

      • misterdoctor@lemmy.world
        link
        fedilink
        English
        arrow-up
        8
        arrow-down
        1
        ·
        2 months ago

        I hope it’s okay to ask, because I am being genuine, but why is using the Epic Games Launcher such a deal breaker for you? I have Steam, Epic, Ubisoft, Xbox, Battle.net and I’m sure more that I’m forgetting and I honestly don’t mind at all. It’s never been an issue for me but I think that I’m in the minority on that so I was curious to hear your thoughts.

        • vividspecter@lemm.ee
          link
          fedilink
          English
          arrow-up
          14
          ·
          2 months ago

          No official Linux support, which means no Steam Deck support as well. Yes, there’s Legendary but I shouldn’t have to jump through those hoops.

        • FiveMacs@lemmy.ca
          link
          fedilink
          English
          arrow-up
          6
          ·
          2 months ago

          It just doesn’t appeal to me? I dunno. Epic just felt bleh compared to steam.

        • cottonmon@lemmy.world
          link
          fedilink
          English
          arrow-up
          5
          ·
          2 months ago

          Personally, while I do use Heroic to access games from the epic games launcher, I will probably never buy anything from them because of Epic buying exclusivity and removing Steam as an option from games that were crowd-funded.

          • misterdoctor@lemmy.world
            link
            fedilink
            English
            arrow-up
            4
            ·
            2 months ago

            That makes sense. Sounds like more of an Epic Games thing than specifically an anti-games launcher sentiment, or maybe a little of both? I hadn’t heard about the crowd funded game exclusivity thing though, I’ll have to read up on that. Deeply lame thing for them to do, for sure.

            • cottonmon@lemmy.world
              link
              fedilink
              English
              arrow-up
              2
              ·
              2 months ago

              I’ve also run into a few issues with the epic games launcher (i.e. game wouldn’t patch, so I had to reinstall the launcher. Having to reinstall a game because the launcher doesn’t see it anymore, launcher is slow, etc.) which is why I use the Heroic launcher.

              • misterdoctor@lemmy.world
                link
                fedilink
                English
                arrow-up
                1
                ·
                2 months ago

                I’ve heard a lot about Heroic but honestly never looked into it. Not that I’m old or anything but it reminds me of Trillian from back in the day.

        • Katana314@lemmy.world
          link
          fedilink
          English
          arrow-up
          4
          ·
          2 months ago

          Funny thing is, I mostly agree with you, but in Epic’s case, it’s a launcher written by a company that’s 40% owned by a Chinese corporation. I can sometimes stomach running their executables while playing something, but not having it constantly running.

        • Vent@lemm.ee
          link
          fedilink
          English
          arrow-up
          3
          arrow-down
          11
          ·
          2 months ago

          Thank you! Ever since the start of the Epic Store, I’ve always thought this whole “exclusive” scandal was blown out of proportion. There is a MASSIVE difference between a game being exclusive to a $400+ console vs to a free launcher that you can install in 5 minutes and add your already multi-launcher platform.

    • slaacaa@lemmy.world
      link
      fedilink
      English
      arrow-up
      9
      ·
      edit-2
      2 months ago

      I also think that developers/publishers don’t care about the % cut that much, they would rather just sell a lot of games. Which comes back to your point, the value proposition of EGS isn’t appealing to the buyer.

      It’s like I make a competition to Uber with better cuts and working conditions to drivers. That is nice, but if the consumer has to wait 25 mins for my taxi while the Uber is there immediately, than they will not pick me for the same price.

    • Cethin@lemmy.zip
      link
      fedilink
      English
      arrow-up
      3
      arrow-down
      8
      ·
      2 months ago

      I want to point out that Valve won’t allow games to be sold on Steam and be cheaper anywhere else. With the lower cut Epic takes games could be cheaper there, but Valve uses their dominant market position to force developers to set the same price on other marketplaces if they want to also be on Steam, which is essentially required.

      I get some of the hate, but the “fuck Epic” crowd always annoy me. It’s such an ignorant position. That said, I don’t use the Epic store because it sucks to use. Fuck monopolies though. Steam has too much control. We need competition or we’re going to suffer in the future.

      • Fubarberry@sopuli.xyz
        link
        fedilink
        English
        arrow-up
        7
        ·
        2 months ago

        With the lower cut Epic takes games could be cheaper there, but Valve uses their dominant market position to force developers to set the same price on other marketplaces if they want to also be on Steam, which is essentially required.

        I’ve heard that brought up, but I’ve never seen actual proof of it. It clearly doesn’t apply to sale prices though, because other stores basically always have lower sale prices than steam itself.

      • fathog@lemmy.world
        link
        fedilink
        English
        arrow-up
        5
        ·
        2 months ago

        Guild Wars 2 expansions are cheaper on the company’s storefront than on steam, without sales. Not sure if they get an MMO pass, but it’s not a hard and fast rule.

        • jeeva@lemmy.world
          link
          fedilink
          English
          arrow-up
          2
          ·
          2 months ago

          That’s because the versions sold on the company site are for ArenaNet keys, not Steam keys.

          The rule is only for selling Steam keys.

      • jeeva@lemmy.world
        link
        fedilink
        English
        arrow-up
        2
        ·
        edit-2
        2 months ago

        As has been pointed out by many other people in this thread, this is untrue.

        If you are providing a Steam key, it has to be the same price as Steam. Otherwise, you can set whatever price you want (e.g. if you were selling on both Steam and Epic - like Borderlands 3, which frequently had sales on Epic where the price dropped below the Steam price)

        https://partner.steamgames.com/doc/features/keys

        It’s even fine to sell your Steam keys at a lower price in another place - as long as you’re planning to have a similar sale on Steam at some similar time.

        It’s OK to run a discount for Steam Keys on different stores at different times as long as you plan to give a comparable offer to Steam customers within a reasonable amount of time.

        TL;DR: Games sold on Epic could be any price they want. They’re no different to Steam, in general, because that’s what publishers choose.