Sure, their physical office is closed outside of business hours, but they have a 24/7 website and a call centre that runs late into the night. The last time I physically visited a bank was years ago and they actually couldn’t answer my question and referred me to their call centre instead.
Depends on the bank. I have accounts with 2 credit unions right now and both have WFH tellers who will help with account questions and whatnot from the comfort of their pajamas at home. And I can tell by the local accent and lack of background noise they certainly haven’t been outsourced out of the region if at all
Sure, their physical office is closed outside of business hours, but they have a 24/7 website and a call centre that runs late into the night. The last time I physically visited a bank was years ago and they actually couldn’t answer my question and referred me to their call centre instead.
Outsourced and overseas call centers don’t count.
It’s called “Work from Home”. Not outsourced and overseas call center.
Lol ok sure
Depends on the bank. I have accounts with 2 credit unions right now and both have WFH tellers who will help with account questions and whatnot from the comfort of their pajamas at home. And I can tell by the local accent and lack of background noise they certainly haven’t been outsourced out of the region if at all