Online Ratings Are Broken | Companies aren’t asking for your feedback. They’re begging you for data. - eviltoast

Online Ratings Are Broken | Companies aren’t asking for your feedback. They’re begging you for data.::Companies aren’t asking for your feedback. They’re begging you for data.

  • cabron_offsets@lemmy.world
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    1 year ago

    I rarely rate. If harassed sufficiently, as in the case of Microsoft Teams poo-ups (lol, that typo stays), I’ll rate as low as possible.

    • Jamie@jamie.moe
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      1 year ago

      I mostly do it because I’ve worked in jobs where my locations were graded on such ratings, and anything less than a 5 was unacceptable. So entering junk 5/5 ratings is my small protest against that without messing up someone’s job in the process.

      • QuarterSwede@lemmy.world
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        1 year ago

        Same here. People don’t realize the real world impact reviews have on people that can’t change what needs to be fixed. 5 star reviews with negative wording doesn’t screw up someone’s livelihood while still getting the point across.