Wells Fargo workers using ‘mouse movers’ are getting caught and fired - The Verge - eviltoast
  • Garbanzo@lemmy.world
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    5 months ago

    The real takeaway here is that Wells Fargo pays for work that isn’t quantifiable via review of the work product. What are these people doing that produces nothing that can be reviewed to quantify their performance to such a degree that simple mouse movement is the only metric they can be judged by? If I were stupid enough to be invested in that criminal enterprise I’d be pissed.

    • johan@feddit.nl
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      5 months ago

      The article doesn’t say the fired employees were doing this all the time. They could have used them for an hour here and there while they were out running an errand. Very difficult to spot that on any work review.

      • Garbanzo@lemmy.world
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        5 months ago

        If they had measurable productivity that was acceptable then who cares if they needed to step away for a while? Wells Fargo is sending a message that they care more about warm seats than actual results.

        • johan@feddit.nl
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          5 months ago

          Oh yeah I agree 100%, this whole thing is ridiculous and shows wells Fargo don’t trust their employees and have to resort to this kind of bullshit.

          I’m just saying it’s possible that these employees were fired merely for using this mouse moving software, not because they weren’t getting much work done.

          • Garbanzo@lemmy.world
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            5 months ago

            If that’s the case then I’d be pissed at whoever is supposed to handling PR for letting the story get out without framing it in the best light

  • i_stole_ur_taco@lemmy.ca
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    5 months ago

    This tells me that Wells Fargo has middle management layers so useless, they can’t even understand if their employees are doing their jobs so they resort to monitoring.

    They literally just want their employees to look busy because their corporate culture isn’t able to comprehend managers having close relationships with their direct reports and their work.

    Companies should be looking at an employee’s output to determine if they’re worth keeping employed. If you can’t measure that, what the fuck are you doing? How do you justify having any employees when you don’t know what they contribute to the bottom line?

  • sepiroth154@feddit.nl
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    5 months ago

    If this tool is broken by a Mouse mover for over 4 years, blame the tool, not the Mouse movers.

  • Wwwbdd@lemmy.world
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    5 months ago

    Last month, Wells Fargo reportedly fired over a dozen employees for using tools that fake productivity at work.

    Wells Fargo has approximately 194K employees as of May 2024

    So 0.006% of their employees?

    • RubberDuck@lemmy.world
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      5 months ago

      And probably a lot was invested in catching these scallywags. Just imagine having to setup this kind of monitoring. Or did the employees have mouse mover.exe on their pc.

      Probably they recorded the screen and used that as monitoring.

  • sunzu@kbin.run
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    5 months ago

    This management style never made sense but in the modern days it looks like outright incompetent.

    Sure they can fuck their wage slaves sides ways but the broad social optics is just pathetic and people are picking up on it.

  • pelletbucket@lemm.ee
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    5 months ago

    lol how many did they fire for illegally opening accounts without client’s permission?

    anyway, my understanding is they can only catch you doing this if you plug the mouse jiggler into your computer. is that right?