The Nice Matin newspaper quoted unnamed insiders as saying that some restaurants in St-Tropez, a favoured summer haunt of celebrities and the international jet set for more than half a century, had taken to checking customers’ names against their database and refusing reservations if a previous visit was not felt to have resulted in a big enough bill – or tip.
An increasingly common technique was to say there was availability, but at a price. “They’ll say: ‘Sure, we have a table at €5,000. Is that OK?’” a customer said. Another cited a minimum spend of €1,500 a head.
I mean it feels like there’s a potentially pretty good GDPR lawsuit in the making here.
Storing non-anonymised customer history without them explicitly signing up to a loyalty program with a privacy policy? That sounds like a big fine to me