“Unprecedented” Google Cloud event wipes out customer account and its backups - eviltoast
UniSuper, a $135 billion pension account, details its cloud compute nightmare.
  • Google Cloud accidentally deleted UniSuper’s account and backups, causing a major data loss and downtime for the company.
  • UniSuper was able to recover data from backups with a different provider after the incident.
  • The incident highlighted the importance of having safeguards in place for cloud service providers to prevent such catastrophic events from occurring.
  • erwan@lemmy.mlEnglish
    2·
    6 months ago

    It’s weird that backups got deleted immediately. I would imagine they get marked for deletion but really deleted something like a month later to prevent this kind of issue.

    • Hootz@lemmy.caEnglish
      1·
      6 months ago

      That’s when accounts are closed or payments missed, I think in this case they just deleted the sub itself which just bypassed everything for instant deletion.

      • asdfasdfasdf@lemmy.worldEnglish
        1·
        6 months ago

        I don’t see why it matters that it was a subscription. Anything which deletes data should be a soft delete.

        • lolcatnip@reddthat.comEnglish
          21·
          6 months ago

          Sometimes it has to be a hard delete to comply with a user’s request to remove data.