Asus just apologized for its outrageous repair costs and RMA process - eviltoast
  • Itsamelemmy@lemmy.zip
    link
    fedilink
    arrow-up
    1
    ·
    6 months ago

    Wasn’t it in for stick replacement? Why do they need to fix a microscopic blemish that has nothing to do with the repair?

    • StarPupil@ttrpg.network
      link
      fedilink
      arrow-up
      1
      ·
      6 months ago

      GN sent in a unit that would need a stick and main board replacement, because the micro SD slot was also broken. If they say the case etc is also bad, they can just give a new unit and Chuck the old one, thus saving on labor and spending the same amount of money.