Asus just apologized for its outrageous repair costs and RMA process - eviltoast
  • psvrh@lemmy.ca
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    6 months ago

    Huh. I had a Predator monitor that was diagnosed with mysterious “liquid damage” when it stopped working. Considering it’s well up and above the desk, that would have taken some work.

    I’m wondering if I should try again?

    • Wooki@lemmy.world
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      6 months ago

      Just send it in, ask for evidence for denial then send your communications and theirs to your state department so ASUS can be fined and it goes on the record. Eventually they will be threatened with heavy fines and trade restrictions if they keep comitting fraud.

      • psvrh@lemmy.ca
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        6 months ago

        The problem is that you’re charged for packaging, and the monitor is not exactly cheap.