If I sign up on a hot air balloon ride and there is bad weather can I get my money back? - eviltoast

Each of the companies that we have talked to for Hot air balloon rides have said you pay for it in advance, then if there is bad weather, you don’t get your money back. You just have to reschedule for another day. We have a friend who had to make many many many trips an hour and a half each way and each time on the way there, they would get a call to say sorry it’s too windy or some other item. It took a long time before they actually got there actual ride.

So what I’m wondering is, is there any company out there that actually just gives a refund if you can’t take the ride because of inclement weather.? This is in the United States.

    • andrewta@lemmy.worldOP
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      7 months ago

      Actually that is the problem to me.

      If I make an appointment for something (hot air balloon ride) then on the appointed day they call and say sorry to high of wind. I understand there is danger. So I can see them rescheduling. But if it happens again. Then to me give me the option of a refund.

      Don’t make me drive an hour and a half one way, then after I’m half way there, cancel. And expect me to be happy if that happens several times.

      BTW I’m not upset with you. Annoyed with companies that think this sort of a business model is ok.

      But from other commentors it seems to not just be that way in my state but everywhere. My mom has never had a hot air balloon ride and she doesn’t have many years left. Guess she may never get one.

      • Electric@lemmy.world
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        7 months ago

        Oh absolutely, still in agreement with you. I just thought they were outright stealing your money. Time is still valuable. I don’t think a balloon ride might be a guarantee though, just the nature of it. Hope you guys find a way!