Fast food, one of the most relentlessly Taylorised processes in all of labour, is going "AI" apparently. Looks like Taco Bell/Pizza Hut's CTO got promptfondled - eviltoast
  • FermiEstimate@lemmy.dbzer0.com
    link
    fedilink
    English
    arrow-up
    22
    ·
    9 months ago

    “If you think about the major journeys within a restaurant that can be AI-powered, we believe it’s endless.”

    My dude, you work for Yum Brands, not Starfleet Command. Nobody taking a “major journey” inside a Pizza Hut needed AI help to get there. (Though they could probably use a cup of water, and maybe an Uber home.)

      • BurgersMcSlopshot@awful.systems
        link
        fedilink
        English
        arrow-up
        8
        ·
        9 months ago

        Oh, “major journey” is corporate-hack-speak for a complex process / workflow. At some point in the last few years someone decided to call them that. Basically this guy is saying, “I went to business school to learn how to use pretty words to fuck over labor while also gutting value from anything I touch.”