Hidden cameras capture bank employees misleading customers, pushing products that help sales targets - eviltoast

AKA “surprisingly, oligopolies are there to make money and care about their customers just enough not to pee on their faces while someone else is looking”.

  • KevonLooney@lemm.ee
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    8 months ago

    Interesting article, but nowhere near what Wells Fargo was doing. They had institutionalized their fake account openings. The average customer had 8 accounts (including checking, savings, credit cards, mortgages, etc.). That’s obviously too many.

    • cygnus@lemmy.ca
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      8 months ago

      Unrelated to the topic at hand, but I have something like 11 accounts with Tangerine (they’re free). It’s convenient for budgeting for different things.

      • dom@lemmy.ca
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        8 months ago

        Yeah, I was gonna say I have 7 accounts. A lot of free ones labeled “vacation” “house projects” “emergencies”

        • cygnus@lemmy.ca
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          8 months ago

          Exactly, and everything is automated so a percentage of my paycheck gets automatically sorted into each one. It’s great.

          • lobut@lemmy.ca
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            8 months ago

            grr, I hate you guys. You make me feel so disorganized! Why hadn’t I thought of this type of thing?

            • cygnus@lemmy.ca
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              8 months ago

              It’s mostly out of laziness! I’m a big fan of “set it and forget it” approaches to life. It also helps keep track of finances and prevents splurges you can’t afford. If I have $300 in my “travel” account, I’m not going to go on a $1500 trip.

    • zqwzzle@lemmy.ca
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      8 months ago

      So… we should allow them to keep going until it gets that bad?