Went to a restaurant in LA today and when I got the check I noticed that it was a bit higher than it should be. Then I noticed this 18% service charge. So… We, as customers, need to help pay for their servers instead of the owners paying their servers a living wage. And on top of that they have suggested tip. I called bs on this. I will bet you that the servers do not see a dime of this 18% service charge. [deleted a word so it wasn’t a grammatical horror to read]
It isn’t hidden. They tell you upfront there is an 18% charge, however they rely on people ignoring that or psychologically not caring and only looking at the item price.
I wonder how many people would see the warning and assume it just means an 18% auto gratuity? Because that’s very common and the amount is exactly what many auto gratuities have (or at least had when I last was in the US, which was several years ago). Because if I saw something saying there was an 18% service fee, that’s what I’d assume. I would not think there’d be a tip on top of that.
That said, the US custom of not including the final price (including taxes) in the posted prices is a shitty, toxic practice and should be illegal.
I saw elsewhere that workers are suing this restaurant over this specifically. If they are doing a service charge like this it should not be revenue generating to the restaurant.