Klarna says its AI assistant does the work of 700 people after it laid off 700 people - eviltoast

Klarna says its AI assistant does the work of 700 people after it laid off 700 people::undefined

  • HerrBeter@lemmy.world
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    9 months ago

    The LLM worked better than the Indian service agent I got to talk to, however after I got an agent speaking my language things resolved