ylai@lemmy.ml to Not The Onion@lemmy.worldEnglish · 9 months agoAir Canada must pay damages after chatbot lies to grieving passenger about discount – Airline tried arguing virtual assistant was solely responsible for its own actionswww.theregister.comexternal-linkmessage-square57fedilinkarrow-up1628arrow-down16cross-posted to: technology@lemmy.world
arrow-up1622arrow-down1external-linkAir Canada must pay damages after chatbot lies to grieving passenger about discount – Airline tried arguing virtual assistant was solely responsible for its own actionswww.theregister.comylai@lemmy.ml to Not The Onion@lemmy.worldEnglish · 9 months agomessage-square57fedilinkcross-posted to: technology@lemmy.world
minus-squareSpaceCowboy@lemmy.calinkfedilinkEnglisharrow-up11arrow-down1·9 months agoJust how Air Canada does things now. I think it largely stemmed from the pandemic where people gave them leeway on things being a bit messed up. But now they’ve fallen into a habit of not taking responsibility for anything.
Just how Air Canada does things now. I think it largely stemmed from the pandemic where people gave them leeway on things being a bit messed up. But now they’ve fallen into a habit of not taking responsibility for anything.