Company disables AI after bot starts swearing at customer, calls itself the ‘worst delivery firm in the world’ - eviltoast
“There was once a chatbot named DPD / Who was useless at providing help,” the bot wrote in a poem. “DPD was a waste of time / And a customer’s worst nightmare.”

A European delivery company had to disable its AI chatbot after it started swearing at a customer and admitting it was the “worse delivery firm in the world.”