Haier response to my feedback after Louis' YT video. - eviltoast

Just got this email from Haier (US) who seems to be distancing themselves from the EU division’s decision to block Home Assistance.

Hello <name>, (I changed this)

Thank you for reaching out with your concern.

The Haier brand in the U.S. is independent of Haier Europe and operates separately. hOn is the connected IOT platform for Haier Europe. In the U.S., consumers can use our open IOT platform, SmartHQ. SmartHQ does not prevent integrations with Home Assistant.

We appreciate you reaching out.

Kindest regards,

Digital Engagement Team Haier Appliances

      • stoly@lemmy.worldEnglish
        154·
        10 months ago

        lol someone who doesn’t know the disaster that is IoT downvoted you over that

    • RobotToaster@mander.xyzEnglish
      222·
      10 months ago

      It’s still a pretty good sign IMO. Brands won’t usually distance themselves from their parent companies unless they have a good reason to.

    • cynar@lemmy.worldEnglish
      16·
      10 months ago

      Some are actually welcoming, and provide a local API. That way your air-conditioning control isn’t web dependent.

      Unfortunately, most are quite stupid about it, and insist on using their app. This voids any usefulness of having smart appliances. E.g. pulse a light in a room when the tumble dryer finishes or turn it on and off dependent on your rooftop solar’s output.

      • awwwyissss@lemm.eeEnglish
        7·
        10 months ago

        turn it on and off dependent on your rooftop solar’s output

        I love stuff like this. Turn on the dryer and put the window shades up when the sun’s out.

        • cynar@lemmy.worldEnglish
          2·
          10 months ago

          Lazy would be a better description. They want the tech cred of having it be an IoT device. They also hope to leverage it to get more money. Unfortunately, the budget, and coherent drive for this isn’t there. The end result is a “designed by committee” app. It ticks all the boxes, but also misses all the things that would help actually get people using it.