Cable Firms to FTC: We Shouldn’t Have to Let Users Cancel Service With a Click - eviltoast
Customers may “misunderstand the consequences of canceling,” cable lobby says.
  • Meowoem@sh.itjust.worksEnglish
    1·
    10 months ago

    And there are plenty of ways to mitigate that such as having a window in which cancelled subscriptions can be reinstated.

    Making software and services awful because theoretically a bad user is going to misuse it is dumb, it’s the very core of enshittification.