Cable Firms to FTC: We Shouldn’t Have to Let Users Cancel Service With a Click - eviltoast
Customers may “misunderstand the consequences of canceling,” cable lobby says.
  • lolcatnip@reddthat.comEnglish
    9·
    10 months ago

    The system doesn’t have to be perfect, just good enough to prevent most customers from accidentally cancelling more than they mean to. Anyone who fucks up can be handled by the customer service department.