Spotify themselves got that feedback that their truly random shuffle didn’t feel random, so they changed it to an algorithm. And this is from 2014 when they made the switch, so they were only just diving into algorithmic promotion.
I don’t disagree that Spotify now promotes certain artists and has really messed with their shuffle algorithms, but they left the true random behind because people complained about it.
https://engineering.atspotify.com/2014/02/how-to-shuffle-songs/
Spotify themselves got that feedback that their truly random shuffle didn’t feel random, so they changed it to an algorithm. And this is from 2014 when they made the switch, so they were only just diving into algorithmic promotion.
I don’t disagree that Spotify now promotes certain artists and has really messed with their shuffle algorithms, but they left the true random behind because people complained about it.