Summary:

Hey, y’all!

1. Do you know how I can check to see if my SDF Mastadon account request got approved or not?
2. Is this even the right community to ask this question, or is there a better one I should use?

Details (Mastadon account question):

I applied for an account on SDF’s Mastadon instance (https://mastodon.sdf.org/) about two weeks ago, and I know the account has to be approved before I can use it and that the folks approving accounts probably have a huge backlog to work through.

I haven’t heard anything back for a couple of weeks, so today I tried to log in to see if the account works. I got an “Invalid E-mail address or password” error, but it did let me go through the reset password flow.

However, after I reset the password and tried to log in with the new one, I got the same “Invalid E-mail address or password” error. (I carefully checked to make sure I was copying the same password in for the reset flow and the login flow to make sure I didn’t just fat-finger it.)

Obviously, my account does not seem to be active. Should I take from this that I’m still waiting for an approval decision, or does this mean my request was denied and I should look for another Mastadon instance to join?

Either way is cool and no hard feelings, I’m just not sure how to interpret it!

Details (right community question):

I’m posting here because I think my question relates to SDF policy (did SDF approve my Mastadon account request or not), but it’s also a tech support question. I couldn’t find a community on this instance that seemed geared for tech support on these sorts of issues, but I might have missed something.

Please let me know if there’s a better place for this post, and I’ll move it over! (I don’t think Lemmy admins can move a post, but I was thinking of deleting and reposting in whatever community you guys suggest.)

The end

Cheers and thanks for everything the SDF is doing to welcome dorky fedivese newbies such as myself! :-D