IT support work be like - eviltoast
  • fat_stig@lemmy.world
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    1 year ago

    I worked at a software developer, occasionally doing support. Had a call from a customer following up on a ticket, I looked at the record and the salty dude who took the original call had written:

    Caller asked me to tell him where he saved his file. I told him “well if you can tell me where I parked my car this morning, I might be able to help you.”

    Quality wasn’t a big thing with our software, the senior developer was a stoner who was off his head most of the time, others were either clueless or too busy on side hustles to give a fuck. Amazingly we developed engineering software that was used by amongst others, the atomic weapons establishment in the UK and Buckingham Palace. Happy days.

    • Blackmist@feddit.uk
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      1 year ago

      Hey, at least your bugs didn’t result in the prosecution of 700+ sub-postmasters. Silver linings and all that.