Starbucks accused of rigging payments in app for nearly $900 million gain over 5 years by consumer watchdog group - eviltoast
“Starbucks rigs its payment platform so consumers are encouraged to leave unspent money on their cards and apps," the group says.

Starbucks accused of rigging payments in app for nearly $900 million gain over 5 years by consumer watchdog group::Washington Consumer Protection Coalition complains to Washington state attorney general.

  • theneverfox@pawb.socialEnglish
    1·
    10 months ago

    I only ever order coffee or iced coffee, and I like to add milk and sugar myself. I don’t remember any of those interactions being weird, I ask for “just coffee”. They sometimes ask if I want to pay more for diabetes from a soap dispenser or stronger coffee in my coffee, I say no thanks (without commenting on the absurdity of that being a normal question), and they ring me up

    You’re describing a very loaded look… They might just personally think black coffee is gross, or more likely the way you asked for it might’ve been strange.

    They’re service grunts for a massive chain, and going back to the absurdity, it’s 2024. They probably get screamed at by a stranger for no reason frequently.

    The look they gave you was probably them tensing up at a customer who doesn’t know the latest coffee ritual and might scream at them