it’s never just ads or subscriptions, it’s a shitty integrated fucking garbage algoritm driven with content you don’t want to see shown to you, the interface is ALWAYS shittier and worse, no explanation, just that it looks ‘modern’
i’m so fucking sick of it lads
Yeah, I agree, and sadly that busy marketing department can directly affect the attrition rate with no change to the product or corporate behavior. Price discovery and value is so detached from real demand through monopolies, vertical integration, and regulatory capture that it doesn’t even matter what customers want. I’m still waiting for fast and cheap internet that they’ve been promising for 25 years.
Edit: even the Reddit-Apollo dust up revealed that customer opinion is at best one consideration of many and relevant only at certain times.